Escrow Officer - Workway
Scottsdale, AZ 85260
About the Job
Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.
We are looking for an Escrow Officer responsible for maintaining ownership and customer support throughout the life of a file.
Your specific duties will include:
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
We are looking for an Escrow Officer responsible for maintaining ownership and customer support throughout the life of a file.
Your specific duties will include:
- New contract/order data review and entry.
- Creating new files in Impact along with assigning processing tasks to the CSU accordingly.
- Point of contact with the client/customer.
- Fulfills preliminary and secondary contact to identify and obtain required or missing information.
- Communicates with all parties to the transaction throughout the life of the file.
- Interface with customers to communicate file status, resolve queries, and avoid problems that arise
- Monitor, assign, and complete tasks as provided in Impact and departmental reports
- Act as liaison with other departments and business units for escalation and vendor management
- Screen new orders for necessary information for thorough order entry completion.
- Receive and initiate proactive customer service telecommunication.
- Locate necessary information utilizing SharePoint and/or Infodex.
- Thorough understanding of escrow law, and local city and state requirements.
- Thorough understanding of RESPA, TILA, Dodd-Frank, and CFPB rules.
- Thorough understanding and adoption of ALTA Best Practices.
- Ability to work with mathematical concepts (fractions, percentages, ratios, and prorations).
- High school diploma or general education degree (GED).
- Familiarity with Microsoft Office Suite, SharePoint, and/or Infodex; also, escrow production software, e.g. Impact, green folders (preferred)
- Possess 2+ years of related experience and/or training.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
Source : Workway
