Estimator - Rainbow Restoration, A Neighborly Company

Do You Seek:

• A purpose driven career where all teammates are seen, heard, and valued.
• To be part of a team where recognition and appreciation are part of the culture.
• An empowered to "get it done" workplace along with tools to execute efficiently.
• Being part of a culture of care and encouragement while Having Fun in the Process!
• Paid training and educational certification(s) from an International Governing Body which encompasses the United States and 14 additional countries.
• PTO based on years of continuous full-time service, plus health care, dental, and vison insurance, and a retirement plan with company match.
• Excellent starting pay with bonuses and sharing in the financial success of the company.

Then, join our team at Rainbow Restoration!

Position Summary:

Execute the timely, accurate, and profitable estimation of residential and commercial property losses. Help close and retain customers by promptly responding to requests for estimates on property damage, effectively communicating the organizations capabilities while maintaining the highest levels of customer care. Salary is commensurate with experience.

Primary Duties and Responsibilities:

• Inspect and scope projects in a timely fashion.
• Use software to estimate residential and commercial water, fire, smoke, and mold restoration projects.
• Coordinate estimates and communicate with subcontractors.
• Create accurate and profitable job estimates.
• Prepare written proposals.
• Develop and manage list of materials and equipment needed for projects.
• Obtain pricing for materials.
• Obtain bids from subcontractors.
• Forward completed estimates to the customer within four (4) business days of the property inspection.
• Communicate with customers; set realistic expectations.
• Maintain project files.
• Attend customer-related functions. Network with customers to help generate new business.
• Build and maintain relationships with claims adjusters and contractors.
• Close the sale and obtain customer commitment for our services.

Additional Duties and Responsibilities:

• Develop and maintain resource information on products, vendors, subcontractors, and government requirements.
• Maintain project file with all documentation and expenditures for job-related materials.
• Attend departmental and company meetings as required.
• Inform immediate supervisor of any observed inaccuracies or omissions in quoted items or computer database.

Decision Rights and Authority:

• Determine project scope and estimated cost for restoration jobs.
• Close jobs by obtaining customer agreement to the defined project scope and cost.

Performance Competencies:

• Customer Service - Respond promptly to customers needs, effectively explain processes and equipment that will be used, solicit customer feedback to improve service, gain customer approval through signed Work Authorization, and maintain confidentiality.
• Oral Communication - Speak clearly and persuasively in positive or negative situations.
• Written Communication - Edit work for spelling and grammar, read and interpret written information.
• Planning and Organizing - Prioritize and plan work activities and use time efficiently.
• Quality - Demonstrate accuracy and thoroughness, monitoring your own work to ensure quality.
• Adaptability - Adapt to changes in the work environment, manage competing demands, and deal effectively with frequent changes, delays, or unexpected events.
• Dependability - Show up for work on time, follow instructions, respond to management direction, and solicit feedback to improve performance.
• Safety and Security - Observe safety and security procedures and use equipment and materials properly.
• Technology - Use typical communication devices to effectively speed communication and appropriately utilize company-approved estimating software, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed.

Qualifications - Knowledge, Skills, and Abilities:

• Education and Experience - High school diploma (or GED) and twenty-four (24) months of related experience writing estimates and/or training or equivalent combination of education and experience.
• Language Skills - Read and comprehend simple instructions, short correspondence, and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients, and other employees.
• Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages, and draw and interpret property sketches and graphs.
• Reasoning Ability - Ability to apply common sense understanding and to carry out detailed written or oral instructions. Deal with problems involving multiple concrete variables in standardized situations.
• Computer Skills - Experience with Xactimate and Xactware preferred, but not required. Intermediate capability in using word processing software, spreadsheet software, email systems, and the internet.

Certificates, Licenses, and Registrations:

None required for this position. IICRC and/or RIA certifications are helpful.

We are actively interviewing for this position! Apply today and our hiring manager will follow up!