Evening Operations Manager - Hot Bread Kitchen LTD

Evening Operations Manager 

ABOUT HOT BREAD KITCHEN 

Hot Bread Kitchen’ mission is to create economic opportunity for women, gender-expansive people, immigrants, and people of color through culinary skills training, high-quality job placement, food entrepreneurship programs, small business guidance, and an ecosystem of support, utilizing New York City’s vibrant food industry as a catalyst for change. With over a decade of successful programming under our belt, Hot Bread Kitchen has set a three-year strategic vision to scale our organization once again, this time as New York City plans for economic recovery. 

THE OPPORTUNITY 

As a key operations leader, the Evening Operations Manager will oversee the coordination of our HQ operations at Chelsea Market and support the management of our community satellite locations. This role requires strong project management skills to ensure the seamless execution of programs, events, and initiatives. Reporting to the Chief Operating Officer,  the Evening Operations Manager will be responsible for the day-to-day operational needs of the organization, working cross-functionally to support programming, events, and team initiatives. The regular hours for this position are 1:00 pm to 9:00 pm, Monday through Friday, on-site, with flexibility required as there may be occasions when work hours shift to 9:00 am to 5:00 pm or extend until 10:00 pm. The ideal candidate will thrive in Hot Bread Kitchen’s fast-paced, entrepreneurial, and collaborative culture.

GENERAL RESPONSIBILITIES 

• Project Management:

  • Lead and manage cross-functional projects, ensuring alignment between Operations, Programs, and other departments.

  • Develop and track project timelines, ensuring that deadlines are met, and resources are allocated effectively.

  • Anticipate and resolve operational challenges proactively, while collaborating with teams to adjust project plans as needed.

  • Utilize project management tools to document progress, milestones, and deliverables, ensuring clear communication across stakeholders.

• Operational Support:

  • Partner with Programs and Operations teams to plan, coordinate, and prepare for upcoming programming and events at Chelsea Market and across community satellite locations.

  • Collaborate with the Senior Operations Manager and Chief Operating Officer to implement process improvements that enhance operational efficiency.

  • Support emergency planning and procedures, including developing and coordinating regular staff training on safety protocols.

• Vendor and Partner Management:

  • Manage relationships with key operational vendors and service providers.

  • Ensure timely communication and coordination with external partners to support event logistics and programming needs.

  • Review and negotiate vendor contracts, ensuring services align with organizational needs and budgets.

  • Track and manage facility equipment and repair and maintenance schedules

• Facility Events: 

  • Support internal events and rentals of our facility and collaborate with the Senior Operations Manager for general event coordination. 

COMPETENCIES

• Strong Project Management Skills - Ability to manage complex projects, timelines, and multiple stakeholders while delivering on deadlines.

• Problem-solving - Exhibits resourcefulness and seeks solutions proactively, adjusting to challenges as they arise.

• Communication - Excellent verbal and written communication skills; effectively facilitates dialogue among teams and stakeholders.

• Initiative - Takes ownership of projects and is proactive in improving systems and processes.

• Adaptability - Open to feedback and able to work in a dynamic environment that is constantly evolving.

QUALIFICATIONS 

• Believe in the core values of Hot Bread Kitchen and be driven by the mission. 

• Deep commitment to diversity, equity, inclusion, and allyship principles. 

• Minimum of 3 years experience in operations and people management, including a demonstrated ability to establish and maintain productive relationships with vendors and partners that serve an organization. 

• Excellent time management skills and the ability to deliver work on assigned schedules. 

• Demonstrated ability to manage cross-functional teams and large-scale projects effectively.

• Strong organizational and time-management skills with an eye for detail.

• Excellent communication and collaboration skills across diverse teams.

• Proficiency in project management software and tools, with strong computer skills (MS Office, Slack).

• Experience working in a fast-paced, entrepreneurial environment.

• Keen eye for preventing and/or attending to staff safety issues. 

• Demonstrated excellent oral and written communication skills. Ability to communicate and work effectively with all levels.

• Demonstrated ability to act decisively and independently to resolve issues. 

• Strong computer skills including the ability to learn new software as necessary. Ability tofully utilize email, electronic calendars, Microsoft Word, Microsoft Excel, and Slack. 

OUR VALUES 

We are driven by a feeling of commitment to support our members, teammates, and partners. Our culture of equity comes from the many cooks in our kitchen and the diversity of perspectives we each bring. We believe that respect goes a long way in making people feel welcome, accepted, and celebrated. We seek out opportunities for connection and become a stronger team by being in the community and prioritizing candor over consensus. The pace of our work and the velocity of change can be quick; our entrepreneurialism helps us take optimistic risks and pursue inventive solutions. 

LOCATION AND HOURS 

This position is an in-person position, requiring attendance at our facility in Chelsea Market 5 days a week. Work hours will be approximately 1:00 pm to 10:00 pm, Monday through Friday. We follow New York City and State guidelines on COVID-19 vaccination and masking. 

COMPENSATION

This is a full-time position. The salary range is $75,000- 80,000 and is commensurate with experience. Hot Bread Kitchen’s comprehensive benefits package includes health/vision/dental insurance (available from day one!), 401K contributions, paid office closure (includingholidays, and staff appreciation days) a one-week holiday break at the end of the year, flexible vacation time, generous sick and paid family leave, and paid sabbatical program (after 5 years). Our organizational culture is entrepreneurial, flexible, and civically minded (learn more about our culture on hotbreadkitchen.org/careers).

To Apply

• Please include a cover letter and experience-aligned resume including your pronouns. 

• Apply here at Hot Bread Kitchen’s Applicant Tracking System

Please note applications sent via LinkedIn will not be accepted or reviewed. Due to the volume ofapplications, only completed applications sent via email will be considered. 

Hot Bread Kitchen is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex

(including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact hr@hotbreadkitchen.org to request such an accommodation.