Event Associate - Andretti Indoor Karting & Games

Andretti Indoor Karting & Games is seeking an Event Associate to join the team at the Grand Prairie, Texas location!

Experience with family entertainment centers is great, but not necessary – Apply now!

Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members.
We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, apply now! 
Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!

POSITION SUMMARY
An Andretti Event Associate is responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

KEY RESPONSIBILITIES

• Welcome visitors by greeting them in a friendly and positive manner.

• Set up and break down event spaces per event contract, management and floor diagram.

• Host entire event, supervise all activities and ensure guests are pleased with their visit.

• Maintain proper food and beverage temperature, and correct utensils are used.

• Pay attention to details, focus on Guests, and understand event contracts.

• Deliver energetic guest service with a sense of urgency.

• Observe, instruct and monitor Guests for safety and guideline adherence.

• Assist with any Guest recovery and ensure positive Guest experiences.
• Maintain constant working knowledge of Andretti brand, product and policies & procedures.
• Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Be aware and knowledgeable of facility emergency procedures.

• Perform Opening, Running and Closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday. 
• Be able to work a varied schedule to include days, nights, holidays and weekends.

• We are DRIVEN to develop, train and promote from our entry level positions!
• We offer support for ongoing professional development and training.

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
• The ability to communicate quickly and accurately.
• The work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow and maintain safety standards at all times.

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