Event Coordinator-SAP Center at San Jose - San Jose Arena Management
San Jose, CA
About the Job
Job Title: Event Coordinator, Part Time
Department: Building Department, Booking & Events
Job Reports To: Director of Booking & Events
Status: Non-Exempt
Summary:
The event coordinator, acting under the general direction of the Director of Booking and Events, will coordinate, monitor and supervise execution for all arena and specialty events as assigned. In addition they will oversee event operational matters for the facility's third party events in arena or ancillary event spaces. They will ensure event success by providing assistance to other departments to ensure facility readiness and coordinating post event operations.
Essential Duties and Responsibilities:
- Responsible for coordination of various arena events such as conventions, concerts and meetings. Specific duties include creating detailed event notes, maps detailing facility set up, client needs for events. Assist during the load in, show and load out staff. Interface with promoter representative and venue staff.
- Serve as direct communication link with promoter's representatives for coordination of client specific event requirements.
- Provide supervision of facility's event workflow for all departments to ensure a successful event.
- Conduct physical inspections of all areas of the facility to ensure accurate event setup and safety for patrons.
- Research client/tour information from other facilities/electronic means to gain intelligence and increase levels of service to promoters and guests.
- Compile and create event estimates, track insurance requirements and invoicing with a critical eye for efficiency and profitability.
- Act as Manager on Duty in absence of any higher ranking personnel.
- Attend event related and operations managers' meeting.
- Responsible for renting equipment, furniture, etc. and making sure all is returned in a timely manner.
- Work long, uncommon hours including nights, holidays and weekends.
- Responsible for management and scheduling of part time arena event coordinators activities.
- Responsible for enforcing venue rules, guidelines and policies while accommodating the needs of the client.
Essential Skills:
- Ability to multi-task, be flexible, coordinate and juggle numerous priorities and projects and meet various deadlines under strict time constraints and stressful situations.
- Develop and maintain excellent client/employee service via creative problem solving/communication skills (written and oral).
- Ability to handle confidential information (company/department budgets, event information, etc.)
- Conduct all job activities with a positive attitude and be enthusiastic in all client and employee contacts.
- Proficient in Microsoft Excel, Word, and Outlook. Knowledge of AutoCAD and/or Adobe Illustrator.
- Maintain acceptable attendance and punctuality.
- Maintain a professional appearance at all times.
- Must be detail oriented.
- Adapts to change in the work environments.
- Communicate changes effectively.
- Speaks clearly, listens and gets clarification when necessary.
- Writes clearly and informatively.
- Able to read and interpret written information.
- Follow instructions and responses to management directions.
- Ability to regularly stand, walk, talk, hear, use hands to handle or feel, and climb stairs for long periods of time and move quickly from one location to another as business dictates.
- Ability to lift and/or move up to 50 pounds.
Experience/Education:
- Two years of events production experience in entertainment or sports
- Two years major venue experience