Event Manager at Geronimo Hospitality Group

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters hereuse it to build the future, make an impact, and continuously improve the guest experience.

As the Event Manager, you will be responsible for core activities which include client relations, maximizing sales, and communicating sales activities to all entity team members.

WHAT YOUR DAY WILL LOOK LIKE

• Obtain all customer information from sales team related to event
• Plan/detail event with customer from start to finish according to guest requests in a fiscally responsible manner.
• Receive event requirements through detailed communications with sales managers
• Work alongside operations team to ensure a successful event for the client
• Assist with continual up-selling of client and event throughout the working relationship
• Build out logistical details utilizing the appropriate event software for onsite team and clients
• Suggestively upsell menu items to enhance the events success
• Coordinate planning of professional services (DJ, florist, a/v, rental company)
• Regularly attend and lead BEO meetings
• Confirm event setup with operations team in accordance to BEO
• Ensure customer satisfaction during event by checking in with main contact
• Follow up with customer after each event, ensuring guest satisfaction
• Coordinate billing with banquet manager or restaurant management staff
• Respond promptly to any guest request
• Maintain a professional appearance, positive attitude and mannerism
• Maintain clear and open communication between all staff for overall event success
• Respect all co-workers and managers
• Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests

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WHAT IT TAKES TO SUCCEED

Experience and/or Training

• One year event management work history preferred.
• Proficient with Microsoft Word, Excel, and Outlook
• Must be 21 years or older
• Some level of management skills desired
• Refined verbal and written communication
• Be able to keep up with a fast paced environment
• Stand and/or walk entire shift
• Must be available nights and weekends

MANDATORY REQUIREMENT

U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

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