Event Manager (L.A. LIVE) - Peacock Theater
Los Angeles, CA
About the Job
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
L.A. LIVE is a vibrant 4 million square foot entertainment complex located in the heart of downtown Los Angeles. It us a place that truly captures the essence of the city's lively and dynamic atmosphere. L.A. LIVE offers a wide array of entertainment options, including world-class music venues, sports arena, restaurants, and hotels. It is located adjacent to Crypto.com Arena and the Los Angeles Convention Center featuring The Novo, a 2,300 capacity live music venue, Peacock Theater, a 7,100-seat live theatre, a 54-story, 1001-room convention "headquarters" destination (featuring The Ritz-Carlton, Los Angeles and JW Marriott Los Angeles at L.A. LIVE hotels and 224 luxury condominiums – The Ritz-Carlton Residences at L.A. LIVE – all in a single tower), the 14-screen Regal Cinemas L.A. LIVE theatre, broadcast facilities for ESPN along with entertainment, residential, restaurant and office space.
Developed by Los Angeles-based AEG, L.A. LIVE, considered to be the nation's most active 'live content and event campus,' also features 260,480 square feet of conference center and ballroom facilities, a 100,000 square feet special events deck, the famous Lucky Strike Lanes and Lounge, the Conga Room, a one-of-a-kind GRAMMY Museum, saluting the history of music and the genre's best known awards show all centered around Peacock Place, a 40,000 square feet outdoor event space. L.A. LIVE showcases more events, award shows, sporting competitions, concerts and hospitality options than any other destination in the world.
If you are looking for a bite to eat, L.A. LIVE has an impressive selection of restaurants and bars offering diverse cuisines and atmospheres. From upscale dining options to casual eateries, you'll find something to suit your taste buds. To top it off, L.A. LIVE also offers luxury hotels for those looking to stay in the heart of the action. Whether you're visiting for a concert, a sporting event, or simply to explore the city, L.A. LIVE has everything you need to have a memorable experience.
Job Summary:
The primary duty of an Event Manager is to manage and coordinate the services and needs of outdoor events for the Clients and/or Tenants of L.A. Live (Peacock Place, Chick Hearn Court, Event Deck, West Road and any other venue determined by management). The individual in this position is expected to possess a positive and optimistic attitude to lead and inspire other departments and to conduct him/herself professionally at all times.
Essential Functions:
- Responsible for the frontline coordination of assigned events (Red carpets, activations, team events etc.).
- Ensure information for each event is provided to all relevant internal departments (e.g, security, engineering, parking, housekeeping, union labor, guest services, operations, catering, etc.).
- Oversee all aspects of the event and venue to ensure the best customer service is being provided to the client.
- Be onsite for all load-ins, events, and load-outs.
- Interface with LAFD, LADBS, LAPD, Bureau of Street Services, Public Health Dept and others on all permit requirements and obtain approvals as necessary.
- Manage communication lines between the client, the company and Local 33 Union stagehands to provide top of the line service for events as well as follow the current union contract.
- Communicate and conduct professional meetings that drive the goals and objectives of assigned events.
- Oversee special events which can be assigned at a moment’s notice from different departments within AEG.
- Develop event estimates and settlements and ensure timely distribution to the client, sales manager, finance, etc.
- Follow up on event invoicing to make sure AEG is paid for each event.
- Create event codes for all events to allow for internal billing.
- Oversee event operations before, during, and after event to ensure event is safe and has a working and clean footprint.
- Advance each event to help determine feasibility.
- Create event production notes to be shared with all department heads.
Required Qualifications:
- A minimum education level of: BA/BS Degree (4-year) .
- A minimum of 5 years of related work experience in events management.
- Must be proficient with Microsoft 365 (Teams, Word, Excel, PowerPoint, Outlook) and ability to learn other required business systems.
- Must be able to read, understand, and implement artist riders.
- Must be flexible and adaptable to changes, when necessary.
- Enterprising self-starter with the ability to work with minimal supervision.
- Organized and excel in time management.
- Must be able to work in a fast-paced, high-energy environment and handle high stress situations.
- Demonstrate excellent communication skills, commitment and dedication to job duties, promptness and timeliness.
- Exceptional guest and client service capabilities.
- Knowledge of sports and entertainment industry extremely helpful but not required.
- Ability to work long irregular hours for an extended period of time as dictated by events and schedule. This will include weekends and holidays.
Pay Scale: $68,000 - $73,000
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.
Anschutz Entertainment Group is an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, handicap, or any other legally protected status recognized by federal, state or local law.
This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)