Event Operations Team Member - Legends Event Center - The Sports Facilities Companies

EVENT OPERATIONS TEAM MEMBER - Legends Event Center

Sports Facilities Management, LLC

LOCATION: Bryan, TX

DEPARTMENT: OPERATIONS

REPORTS TO: DIRECTOR OF OPERATIONS

STATUS: PART-TIME

ABOUT THE COMPANY:

Legends Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Bryan, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Legends Event Center is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Event Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, and guests an excellent experience in every aspect. This position is an active part of the conversion/changeover process before, during, and after events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Provide courteous and friendly service to all guests and staff
• Ensure proper setup and breakdown of equipment, sound systems, scoreboards, signage, and other equipment as needed
• Assist with coordinating tournaments and special events
• Ensure all event details are executed as planned
• Ensure games start on time and are scored accurately
• Professionally resolve guest concerns and complaints and/or direct to appropriate Manager
• Monitor all game play areas including turf and courts
• Maintain and control trash in all areas of the venue
• Consistently communicate issues and relevant updates to your supervisor and applicable LEC Team members
• Assist with the coordination of all venue programming and applicable events
• Be knowledgeable about prices, leagues, and events
• Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
• Know and enforce the facility's policies, procedures, and rules
• All other duties as assigned

THE IDEAL CANDIDATE HAS:

• 2-4 years of experience in the Sports/Recreation field
• Strong eye for detail and safety compliance
• Experience operating an electric scoreboard
• Experience in coaching or mentoring athletes or children
• Proven success in being a quality team member
• Experience with volleyball, baseball, softball, soccer, football, lacrosse, basketball, and/or pickleball events
• Experience and success in customer service, leadership, and organization
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

MINIMUM QUALIFICATIONS:

• Can work with a wide variety of age groups
• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
• Must work well with others
• Commitment to the safety and wellbeing of others
• Have sports experience or a strong interest to learn

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facility has intermittent noise
• Will be required to operate a computer
• Must be able to walk intermittently
• Must be able to safely operate a Utility Vehicle