Event Runner/Busser | Hollywood - NeueHouse

NeueHouse is a work and social club where creatives and thought-leaders gather and connect. Our community of members aligns in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming, and gracious hospitality. NeueHouse: Home of the New.

Our Properties

NeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:

• Our Madison Square (MSQ) House is situated in New York’s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
• Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre-defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
• Our Venice Beach House (VB) was once the creative home to some of the most influential creative luminaries in art and entertainment including Hal Ashby, Oliver Stone, and David Hockney, NeueHouse Venice Beach is a new work, social, and cultural hub for the Venice creative community.

The Role

Runners facilitate collaboration between our kitchen and wait staff. Requiring an ability to anticipate the needs of the wait team in both restaurant-style service and event set-up, the role will work ins fast-paced environments. Runners responsibilities include setting tables, serving food orders and removing used dishes and utensils. Observant and efficient, you strive to work within the team atmosphere, ensuring our members and guests receive prompt and seamless service.

Runners represent NeueHouse with hospitality, warmth, and grace in every interaction. In NeueHouse’s collaborative atmosphere you take every opportunity to enhance member and guest experience. NeueHouse’s team is lean and operates with a mindset of “no task is too big or too small.”

Requirements

• Consistently provide thoughtful and personal service with the goal to develop a rapport with members and guests.
• Ensure tables and floor are set and ready for service.
• Maintain thorough working knowledge of menus and be able to articulate to guests in an engaged and thoughtful manner.
• Have a familiarity with the Food and Drink Menu
• Deliver food orders from the kitchen to customers’ tables rapidly and accurately
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils, and napkins.
• Serve welcome drinks and hors d’oeuvres, upon guests’ arrival.
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check-in with customers and take additional orders or refill water, as needed.
• Remove dirty dishes and utensils.
• Answer guests’ questions about ingredients and menu items
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
• Work multiple bar activations on the property that hosts several events weekly.

We are looking to new team members who can demonstrate they are:

• At least 1 year of experience as a Food Expeditor or similar entry-level role in a restaurant
• Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs, and occasionally lift/move up to 50lbs.
• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by F & B Manager.
• Impeccable customer service by responding promptly to member/guest needs, soliciting feedback to improve service, and responding to all member requests (not just F&B related)
• Physical ability and stamina to carry heavy trays and stand for long hours.
• Availability to work various shifts, including weekends.
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment.
• NeueHouse values diverse educational and training backgrounds in consideration of the role.
• Must be 18 years of age or older and possess Food Handlers cards

The anticipated hourly rate for this part time position is $25.00 an hour. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may available.

Diversity & Representation: NeueHouse is committed to building and supporting inclusive and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Benefits

• Hourly rate: $25.00 an hour
• Retirement Plan (401k, IRA)
• Training & Development
• Free Food & Snack