Event Security Supervisor|Part-time| Rupp Arena - Oak View Group
Lexington, KY 40506
About the Job
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:Employee is assigned to the Event Security Department and reports to Assistant Manager. The Assistant Manager of the department via the sections chain of command supervises all personnel. Employee will supervise and manage officers who perform duties assigned as related to the event in regards to the overall security, safety of the employees, guests and clients.
This role will pay an hourly rate between $17 to $19.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until Oct 1, 2024
About the Venue:Lexington is an active and thriving market craving an active and welcoming venue for events. The heart of any thriving community is its downtown—and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky, is fast becoming THE must-play venue. The 20,000-seat arena, affectionately referred to by some as “the Cathedral of College Basketball”, is home to the National Champion University of Kentucky men’s basketball program and has played host to some of the most talented and award-winning musicians/artists in the world, including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others.
Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ballroom space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts.
Our Purpose
We are building an organization that serves our fans, community, and partners through world-class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky, by rolling up our sleeves to get things done, valuing hospitality and gathering together, being a pillar in our community, teamwork over the individual, celebrating our wins, taking risks, and stretching our potential. As part of Oak View Group, we embrace a positive disRUPPtion. OVG was built on the idea that we are all fans first, and our decisions and guest interactions are made through that lens.
• Supervises and manages all part-time event security at the Opera House.
• Supervises event security staff around the complex as needed.
• Ensures officers are in place and positions are covered prior to event start times.
• Provides guest assistance during the event.
• Monitors perimeter doors to ensure no unauthorized access is gained to the event.
• Monitors guests during ingress/egress for disruptive or inappropriate actions.
• Monitors credentials of all personnel entering the backstage and other restricted areas.
• Monitors and maintains a clear and safe passage route in and around floor level accessible seating area(s).
• Monitors and maintains the safety of the performing band members, staff as it relates to the stage security and integrity of the event. (Stage Security Only)
• Maintains aisles and insures guests are in their proper seat locations.
• Responsible for maintaining general crowd control.
• Assists guests in the event of an emergency evacuation.
• Conducts visual guest inspections and checks all bags as required by OVG policy.
• Operates walk through and/or hand held metal detector units.
• Performs other duties as required by the Assistant Manager.
Additional/Other Job Duties and Responsibilities:
• Prepares appropriate reports and forms as required by department policy.
• Ensures that housekeeping, safety, alcohol control and security issues comply with department policies.
• Performs special projects as needed or requested.
• Must be able to manage, coach and council employees.
• Must have a general knowledge of the security industry, specifically in the crowd management areas of public events.
• Must be able to communicate effectively both verbally and in writing.
• High School Diploma or equivalent.
• Must have strong interpersonal and problem-solving skills along with the ability to make quick decisions.
• Must demonstrate the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances.
• Must be willing to work flexible hours, nights, weekends and holidays when required.
• Must be willing to rotate to various positions within a shift as needed.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.