Events Coordinator - JCCs of North America

Events Coordinator
Mandel JCC of the Palm Beaches
5221 Hood Road
Palm Beach Gardens, FL 33418

Position Summary:

The Events Coordinator will work closely with the Arts & Culture Team and Special Needs Team, and assist in all aspects of events, memberships, registration and administrative tasks.

Events include year-round author talks, film presentations/talks, educational lectures, recitals, Palm Beach Jewish Film Festival, and the Inclusion Institute. These events may be presented in-person or virtually, occasional evening or weekend.

The Events Coordinator is expected to assist in the renewal of members, recruitment of participants, reporting, coordinating and implementing events. Additionally, the Coordinator will assist and/or register individuals over the phone for specific events. A good phone and email personality is essential for this position.

Essential Duties & Responsibilities:

Operations and Logistics

Answer phone calls and work events while providing exemplary customer service to current, past and potential members and attendees

Research new and possible venues for events

Handle volunteer confirmations and questions as needed

Responsible for vendors relations and management, acquiring quotes, menus and other elements related to logistics

Prepare materials as needed for events

Coordinate hospitality (airfare, hotel reservations, transportation, etc) for speakers as needed

Communicate with high-level members and donors about upcoming events

Enter JCC events onto various community calendars for marketing purposes

Write engaging social media copy for events

Assist individuals with registrations issues, take registrations over the phone, troubleshoot technology issues

Make sure both JCC locations have appropriate marketing materials for upcoming events

Schedule room use for on-site events and Zoom meetings for virtual events

Check-in registrants for events on- and offsite

Manage film festival website

Perform drops of checks/cash payments into on-site location as needed

Prepare and submit payment requests to Accounting

Create invoices for individuals, members or organizations as needed

Track expenses in excel spreadsheets

Utilize CRM software

Experience & Qualifications:

Must have at least 3+ years of relevant experience

High School Diploma or equivalent required; College Degree preferred

Microsoft Word/Excel/Outlook competency

Demonstrable knowledge of Jewish history, tradition, culture preferred

Comfort and ability to cold call prospects

Compelling and thoughtful writer

Feel comfortable asking questions to other members of department

Flexibility with work hours and work location (i.e. Boynton Beach or Palm Beach Gardens campus) need by the business, including evenings and weekend events as needed

Strong attention to detail, customer service skills and a great attitude and desire to help others achieve their goals

Willingness to learn and embrace the culture at the Mandel JCC

Strong people skills - you're approachable, a good listener, and empathetic

Ability to work efficiently, effectively and independently to complete assignments in a fast-paced environment with multiple competing tasks and demands

Ability to work collaboratively with agency staff members to form a positive, supportive team atmosphere, and maintain courteous and professional working relationships with clients, vendors and outside contacts of agency

Reliable form of transportation, ability to work in either JCC location or off-site is required

Experience with a CRM system

Experience with online ticketing and event platforms

$35,000 - $45,000

WHY SHOULD YOU JOIN A JCC?

Jewish Community Centers are multi-service community agencies that provide a wide array of programs, courses, and activities for people of all ages. In addition to stimulating and rewarding work, you'll enjoy a friendly family-like atmosphere that values your mental and physical well-being. JCC employees can use the on-site fitness facilities and take part in all of the programs available. Competitive salaries and generous holiday, vacation, and healthcare plans underscore your importance to the JCC. In a recent survey of JCC employee satisfaction, more than 90 percent of professionals reported enjoying their jobs!

WHY SHOULD YOU JOIN OUR JCC?

The Mandel JCC of the Palm Beaches is committed to a passionate, member and community-centric culture where team members are encouraged to contribute and collaborate leading to a highly engaged JCC family.

Recognizing and investing in our greatest asset, our staff. In addition to providing an engaged work environment, we take pride in the many offerings to our JCC staff as shown below:

• Competitive Pay
• Health Benefits
• Life, AD&D, Short Term Disability
• PTO: Vacation, Sick and Personal Days
• Staff Discount on our Programs
• Professional Development

OUR JCC WELCOMES ALL PEOPLE

The Mandel JCC of the Palm Beaches does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Personnel Manual. The Mandel JCC of the Palm Beaches will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance