Events System Engineer II (EP), Event Productions - Amazon

Description This system engineer role, specifically focused on video, lighting and networking systems, will be in charge of the health and maintenance of the production systems as well as assisting with the planning and execution of unique, or non-standard, events that require special configurations. A successful candidate will manage large production overhaul and maintenance projects, both planned and unplanned. When troubleshooting, the System Engineer will evaluate the risks with efficiency to properly gauge the optimum solution and act on what can be solved immediately, communicate to all stakeholders and determine what solutions need to be taken to management. The System Engineer within Event Productions should have a strong background in technical problem-solving skills to support the operational engineers when systemic problems arise, and proactively, when invention and efficiency can be implemented to solve problems before they occur. Production technologies require systematic backup systems so that a buffer is created where the team and client will have knowledge of an implemented backup plan, but the end customer (attendee) will hopefully never even know a problem occurred. This requires system engineers to have a deep understanding of their systems to quickly identify root cause and offer efficient solutions to maintain production stability. This is a full time, 40/hr week position with adaptive event hours (not necessarily normal business hours) with occasional weekend support required throughout the course of the year. Key job responsibilities This role will be directly responsible for the health and success of all the production equipment located within the venue. This role will also directly work with the rest of the System Engineers and Production Engineers within the Event Production organization, to ensure that the quality of the systems and the operating procedures remain of bar raising quality. This role will require the ability to effectively and respectfully cross-communicate with teams adjacent to Event Productions. Pre-event: * Event setup and technical coordination of assigned systems. * Recommend technical resource scheduling for equipment and labor script. * Thorough testing of equipment use cases ahead of event. * Clear communication with all team members. Day-of Event support * Be prompt and available during requested call-times when supporting an event * Promptly communicate with appropriate team members any known risks to help ensure the success of the event. Post-event: * Participate in post-event feedback discussions/surveys. * Report, track and be able to help solve any technical issues that arise during the course of an event A day in the life This engineer will keep a weekly schedule of standard maintenance, work with the onsite event coordinators and producers to plan for and execute the events, coordinate additional staffing with third party vendors, and communicate regularly with the rest of the team members to stay connected to the overall team status. About the team Event Productions Large Production Venue team of engineers and system engineers work daily with the installed production equipment, helping to plan and execute each event within the venue and supported spaces. Basic Qualifications - Minimum 5 years experience in live event productions - Ability to setup and operate digital audio, video and lighting mixing consoles for a live show - Proven experience with break/fix support for production equipment - Ability to create and edit in Microsoft Office platforms (Word, Excel, PPT) - Familiarity with producer-led show calling - Familiarity with production specific health and safety - Ability to lift and move up to 50lbs - Demonstrated experience with inventory management - Ability to setup a basic IP-based network that supports the connectivity of multiple audio-visual devices and protocols - Familiarity with matrix-based signal routing systems Preferred Qualifications - 2 - 4 year degree in A/V, technical theatre or related field, or equivalent experience. - Knowledge of Paradigm systems. - Knowledge of Ross Video Systems - Knowledge of Vectorworks or similar design software - Dante Level 1 or higher certification Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,700/year in our lowest geographic market up to $122,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.