Exchange System Engineer - Lotus Technology Group
Quincy, MA
About the Job
Job Title: Exchange System Engineer
Employment type: Contract
Location: Quincy, MA
Job Duties:
Desired Skill Set:
Education:
Certificates:
Employment type: Contract
Location: Quincy, MA
- Work ethic - You are a consummate professional.
- Aptitude - You have an innate capacity to transition from project to project without skipping a beat.
- Communication - You have excellent written and verbal communication skills for coordination across projects and teams.
- Impact - You are a critical thinker with an emphasis on creativity and innovation.
- Passion - You have the drive to succeed paired with a continuous hunger to learn.
- Leadership - You are trusted, empathetic, accountable, and empower others around you
Job Duties:
- Administers large deployments of Exchange environments and messaging systems, including MS Active Sync (handheld devices), Active Directory, IIS, Spam/Anti-virus filtering, and Clustering.Configuration, support, and administration of Exchange 2010/2013/2016/2019, Active Directory, Windows Server 2008/2012/2016/2019/2022 and etc...., Datacenter, SQL 2008/2012/2016/2019/2022 etc..., Veeam Backup, and Microsoft SharePoint technologies.
- Analyses technical problems and creates solutions involving the use of existing techniques or tools.
- Perform on-site technical support for Microsoft Exchange 2003/2010/2016/2019/SaaS.
- Perform on-site technical support for Microsoft Exchange from On-Prem 2016 to Cloud SaaS.
- Monitor Microsoft SCOM alerts to proactively respond, analyze, and troubleshoot to avoid potential incidents that may cause system/network back logs.
- Monitor and track incidents in the Altiris Ticketing System in support of the incident and problem management process.
- Monitor Microsoft server performance, run routine server diagnostic tests, perform, and monitor system backups, and perform cluster failovers.
- Monitor Exchange message queues, resolve non-deliveries, and perform message tracking and record status/findings in daily operations log.
- Create user accounts and mailboxes.
- Perform mailbox moves and restores.
- Strong communication and reporting skills both written and verbal.
- Excellent time management skills.
- Excellent interpersonal, leadership, presentation, facilitation, planning, prioritization, and collaborative skills.
- Must have the ability to work effectively with teams throughout the organization.
- Must have the ability to effectively prioritize and manage multiple projects.
- Strong experience in the development or management of information systems to support complex business processes.
- Significant knowledge and use of relational database systems.
- Experience with working effectively in a diverse team and maintaining good working relationships.
- Develop, modify, and maintain applications on Power Platform: Power Apps, PowerAutomate, Power Virtual Agents, Power BI as well as Ai and other up and coming technologies. Play a key role in developing Office Automation Processes within the Microsoft 365 environment, designed to streamline the work process for a variety of business needs.
- Shares with the business opportunities to create efficiencies within the organization using Microsoft Tools.
- Develops and supports SharePoint solutions for the business including Communications Teams.
- Develops solution documentation, flowcharts, layouts, design, diagrams, code for production items.
- Develop tools and document procedures required to manage and maintain the proposed design.
- Work independently on complex, non-routine tasks - under limited supervision.
- Interact directly with end users and/or technical POCs to resolve issues.
- Interacts directly with other members of any Communities designed to support users in their use of Microsoft technologies.
- Adhere to, and help construct, policies and guidelines such as, technical standards, security, and IT best practices.
- Works with global partners and Microsoft to maintain a working knowledge of the M365 tenant and its capabilities.
- Clustering and other high availability technologies for incidence resolutions
Desired Skill Set:
- Active Directory
- Network Routing
- DNS
- Managing DAG replication network and resolve Exchange server database.
- Network infrastructure and operations.
- Ethernet
- Platform design and development
- TMG/ISA
- Remote access technology
Education:
- If possible Bachelor's and Master's Degree or 5 years of Experience in Computer Science , Education, Technical, Associates, Administration, Engineering, Information Technology, Information Systems, Business, Management Information Systems
Certificates:
- Any licenses or certifications required by the position: II, IAT, MCSE, ITIL, MS, CCNA, CE, O365, IAM, MCSA
Source : Lotus Technology Group