Executive Assistant to the Managing Director - Omni Hotels & Resorts

Location

The Homestead

Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description

To handle all administrative duties as required by Executive Office and the Managing Director.  Supports the Executive Operating Committee, the Managing Director, and the Director of Food & Beverage.

Responsibilities

• Assistant to the Managing Director
• Supports the Director of Finance and the Executive Operating Committee.
• Extensive administrative duties and responsibilities; communication and distribution of daily/weekly/monthly reports and correspondence to corporate office and ownership, operation procedures, handling confidential material and information, daily distribution of the mail, daily check deposit of accounts receivables.
• Responsible for obtaining signatures of approval for all internal and external routing of check requests, expense reports, project expenditure approval forms (PEA), performance evaluations and other confidential correspondence as necessary, and distribute in a timely and efficient manner.
• Manage schedules for Executive Committee and ensures that all directors and managers receive messages and appointments in a timely manner.
• Manage day-to-day guest relations and corporate guest relations, all external guest correspondence and internal communications; including Daily Medallia Reports, ELMER, Synergy input and Reports, and Guest Alerts.
• Maintain guest relations files and ensures that all information is included in file, i.e. guest correspondence, letters, fax, emails, information, guest folios, gift certificates, etc.
• Maintain Gift Certificate Log to include value, purpose, date issued and date redeemed.
• Coordinate all travel arrangements including; reservations, transportation, golf, amenities, and in-house meetings and events for VIP’s, corporate and ownership visits.
• Maintain reader files for upcoming meetings, VIP guests, meetings and events, etc.
• Maintain hotel licenses, permits, contracts and certificates of insurance.
• Maintain inventory of office supplies and orders through Birchstreet. Schedules maintenance for Exec Office equipment.
• Assist Accounts Payable with monthly reconciliation of transportation billing, American Express Ledger for Air Travel and Nextel/Sprint Phone Bill.
• Maintain Nextel Communications for all managers and supervisors; including ordering, coding and billing.
• Involved in associate events and activities’ committees within the resort.
• Establishes rapport with GM’s clients and functions as his/her liaison.
• Perform other duties as assigned by management.

Qualifications

• Ability to maintain strict confidentiality
• Mature
• Professional in appearance and manner
• Strong oral and written communication skills
• Good problem solving and guest relation skills
• High level of attention to detail
• Proficient in Word, Excel, PowerPoint
• Strong Analytical Skills
• Multitasker
• Working knowledge of Resorts
• Working Knowledge of Special Events
• Maintains Confidentiality
• Likeable
• True Assistant to the Managing Director and can command respect
• Minimum of 3 years experience preferred
• Education – Associate Degree Preferred

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.