Executive Director - NVISION Eye Centers

NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over eighty centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®.

Join our dedicated team, where compassionate care meets cutting-edge technology. We are a small, close-knit group of kind and empathetic doctors committed to providing exceptional eye care in a supportive and friendly environment. Our practice is designed to provide a great patient experience, as well as being comfortable for our employees. Thispositionisprimarilyresponsibleforprovidingoversightofcenter staff, operations, services, and processes. The Executive Director will provide finance and accounting reports for individual center and work closely with Support Center and respective Operations lead. This positionalsoworksincollaborationwithandoverseestheAreaManager to increase the network of referring Optometrists. This position is responsible for all aspects of operations of the center, including staffing, patient satisfaction, employee satisfaction, identifying training needs to promote a learning environment, enhance overall patient and employee experience,andpro-activelyidentifyandrespondtoareasofopportunity within the center. 

Coredutiesandresponsibilitiesincludethefollowing, otherdutiesmaybeassigned. 

• WorkscloselywithOperationsteamtodevelopandimplementannualbusinessplanforthe center, including projected annual surgical volume, revenue, budget, profit projections and managing day-to-day operations and staff within the center. 

• Preparesandauthorizesfinancialsubmissionstothesupport center. 

• Providesoversightandconductsauditsofpatientchartstoensureappropriatebillingand documentation are entered. 

• Respondstopatientinquiries,complaintsandpatientreviewstimelyandprofessionally; provides feedback to internal team, when opportunities for improvement are identified. 

• Tracksperformanceindicatorsandreviewsmonthlyandquarterlyprofitandloss;utilizesthis information to strategically plan ahead. 

• Developsstaffscheduleandoversightofpatientflowandoperationsforthecenter,in accordance to company policy and procedures. 

• Managesstaffingneedsagainstrevenueperformance. 

• Overseeshiring,terminating,trainingand/orcoachingstaff. 

• Motivatesteambygoalsettingandclarifyingpriorities,inalignmentwithcompany. 

• Partners with Area Manager and Marketing Team to expand network of referrals in the Doctor community and identifies local marketing opportunities for the center. 

• Attends Continuing Education events, dinners, and marketing events to promote awareness ofNVISION services in the community. 

• InterfaceswithSupportCenteranddepartmentleadstoensureresourcesarebeingallocated effectively from Finance, Operations, Marketing and Training perspective.
• PromotesNVISIONsurgeonsandservicesinthecommunityandplaysanactiveroleinthe satisfaction of referring optometrists. 
• Excellentcommunicationskillsandabilitytonavigatedifficultdiscussionsregardingperformance improvement plans, coaching and professional development. 
• Seeksinnovativewaystointegratechangestofurtherenhanceoverallpatientandstaffexperience. 

EDUCATIONAND/OREXPERIENCEANDORLICENSE/CERTIFICATION 

Bachelor'sdegree(B.A.)fromfour-yearcollegeoruniversity;andthreeormoreyearsrelatedexperience and/or training; or equivalent combination of education and experience. 

SPECIALSKILLS,KNOWLEDGEANDABILITIES 

• Proventrackrecordofsuccessinamedical/healthcare managingteamsand operations. 

• Adeptatnavigatingcomplexsituationsandidentifyingpracticalandsustainablesolutions. 

• Businessacumenneededtosuccessfullyleadcenterinitiativesandpractices.