Executive Director, Clinical Applications - The University of Chicago Medicine Ingalls Memorial

Join a world-class academic healthcare system, UChicago Medicine, as the Executive Director of Clinical Applications. We are seeking a visionary leader with a passion for driving excellence in clinical IT applications to spearhead the management and improvement of our IT clinical applications portfolio. This pivotal role involves overseeing a comprehensive range of systems, including inpatient, outpatient, ancillary clinical, revenue cycle, population health and care management applications, as well as managing Epic Connect and software development initiatives. As a key member of our senior IT leadership team, you will shape the future of our clinical applications, ensuring we deliver top-tier services and innovative solutions to enhance patient care and organizational efficiency.

In this high-impact role, the Executive Director (ED), Clinical Applications will lead a diverse team comprised of Epic Training, Clinical Informatics, Clinical Engineering, and Clinical Communications professionals. Your leadership will drive the establishment of departmental objectives, communication of application standards, and identification of new vendors and resources. With a focus on building strong client relationships and fostering effective communication, you will play a crucial role in maintaining our IT department’s reputation for excellence and innovation.

Who You Are

• Master’s degree required, preferably in computer science, business or healthcare administration.
• Twelve or more years of hands-on and management experience in technology operations and infrastructure management with eight or more years in a senior healthcare IT operational or program management position.
• Technical and/or implementation experience with Epic inpatient, outpatient, population health, imaging, access & revenue cycle modules.
• Demonstrated success in managing large teams of full-time employees, consultants, and contractors. Strong track record in implementing and maintaining large-scale Epic systems.
• Expertise in structured systems lifecycle development and project management. Proficiency in budgeting and planning for large departments and projects. Strong analytical, time management, and leadership skills with the ability to handle complex projects and issues effectively.
• Required certifications include Epic applications (e.g., EpicCare Ambulatory and Inpatient, Beaker, Resolute) and industry standards such as Project Management Professional (PMP), ITIL, or CHCIO.

What You’ll Gain

• Opportunity to influence and shape the IT landscape at one of the leading academic medical centers in the nation. You’ll develop and refine your strategic leadership skills, drive innovative solutions, and ensure best-in-class service delivery.
• A unique platform to collaborate with senior leadership, manage substantial budgets, and lead a high-performing team committed to excellence.
• Ability to directly impact the quality of patient care and operational efficiency, providing a rewarding and challenging career experience.

What You’ll Do

• Strategic Oversight: Develop and implement short and long-term goals related to IT applications and services, ensuring alignment with UChicago Medicine’s strategic direction.
• Application Management: Oversee all application services and systems, exceeding service level agreements. Establish and communicate application standards and architecture.
• Team Leadership: Manage and mentor a diverse team, including trainers and clinical informaticists, ensuring high-quality education and support for all EMR users.
• Vendor and Budget Management: Supervise third-party vendors and manage a significant annual budget. Provide regular reports to management on project performance, metrics, and application systems.
• Communication and Collaboration: Facilitate effective communication between staff, vendors, and other technology resources. Represent IT in committees and forums, reporting on critical issues to the CIO.
• Continuous Improvement: Stay current with industry trends and innovations, integrating them into our strategic plans. Contribute to clinical delivery and process improvement programs.

Leadership at UChicago Medicine:

E4 Leadership (Equity, Engage, Evolve, Excel) is a patient centered management system that empowers teams to improve on a daily basis. This is done through daily readiness huddles, real time process monitoring, performance review huddles and structured problem solving. E4 Leadership is an evolving system where leaders work together to cultivate a culture of equity and continuous improvement that enables:

• Each person to realize their full potential for contribution
• The organization to achieve high performance outcomes
• System-wide integration, coordination, and seamless execution
• Clear focus on exceptional, equitable patient care and experiences

 As part of the leadership team, this position will be instrumental in reinforcing and sustaining UChicago Medicine’s E4 Leadership Culture.

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.