Executive Director, MGB Transplant Center at Massachusetts General Physicians’ Organization

Job Description - Executive Director, MGB Transplant Center (3308470)

The Executive Director (ED) functions as the senior administrative leader for the MGB Transplant Center across the Brigham and Women’s Hospital (BWH) and Massachusetts General Hospital (MGH) academic medical centers (AMCs), which together accounted for 276 kidney, 105 heart, 135 lung, and 75 liver transplants in FY24. In alignment and coordination with the Transplant Center Executive Committee (TCEC), this position is accountable for:

• Directly overseeing Transplant Administration at both AMCs, including administrative functions that are shared between both sites and clinical operations across each AMC and all outpatient care settings.
• Setting the vision and strategic priorities for the MGB Transplant Center, including execution on strategic and operational goals, financial stewardship, and regulatory compliance with respective agencies (CMS, UNOS, Joint Commission).
• Initiating new and sustaining growth of existing organ-based Transplant Programs, including network development, efforts to expand outreach clinics into new markets, and increasing utilization of deceased and living donor organs.
• Monitoring, supporting, coordinating, and integrating, as appropriate, the organ-based Transplant Programs.
• Overseeing the Mechanical Circulatory Support (MCS) Programs at both AMCs.
• Overseeing the MGH Center for Transplantation Sciences and Center for Clinical Transplant Tolerance.

The Executive Director reports to the AMC Senior Vice President of Surgical Department Operations (a Co-Chair of the Transplant Center Executive Committee). Due to the senior level of this position, the Executive Director also regularly communicates with, prepares materials for, receives direction from, and provides counsel to the Chairs of the MGB Departments of Medicine and Surgery, the Chief Operating Officers, the Chief Medical Officers, the Chief Nurse Officers, and other senior leaders of other departments and the MGB system. The scope of this senior management role spans both MGH and BWH.

Key Responsibilities

Leadership

• Determine the overall vision, mission, direction, goals, and objectives of the Transplant Center in partnership with the Transplant Center Executive Committee (TCEC).
• Lead the process of planning for the future, set long-term objectives, and ensure the effective execution of business strategies.
• Evaluate and advance the design of the organ-based transplant centers, consistent with strategic business plans and market objectives.
• Identify, evaluate, and recommend new business ventures, affiliations, and partnerships.
• Lead service development and support functional operations and programmatic initiatives for care model development and care delivery improvement.
• Monitor and report on the alignment of service practices and organ-based centers with established goals.
• Develop and implement policies and procedures consistent with AMC’s clinical practice management.
• Maintain an in-depth knowledge of the changing healthcare environment and innovative therapies related to organ donation, preservation technologies, and regenerative medicine.
• Collaborate with federal/state government officials, regulatory bodies, national committees, and community boards.
• Maintain the solvency of all funds within the Transplant Center.
• Analyze and interpret financial reports, prepare statements and projections, and manage resources.
• Supervise subordinates responsible for budget compliance and problem-solving.
• Prepare monthly financial performance executive reports.
• Develop and monitor annual operating and capital budgets.
• Find opportunities to improve clinical reimbursement and implement necessary changes.
• Approve capital purchases and track expenditures.
• Reconcile monthly fund statements and coordinate with Accounts Payable, Payroll, and other departments as needed.
• Coordinate monthly status reports of funds and lead all aspects of financial transactional activities.

Program Management

• Coordinate transplant administration, including centralized teams supporting cross-program efforts at both BWH and MGH.
• Work closely with administrative and medical staff to develop, implement, and coordinate policies, procedures, and projects.
• Continuously assess and improve the efficiency of systems and processes.
• Lead multidisciplinary efforts to achieve operational efficiencies through clinical integration and joint program development.
• Facilitate development, implementation, and evaluation of divisional group practice structures.
• Coordinate clinical operations and research finance for the Islet Processing SSF Laboratory and the Legorreta Center for Clinical Transplantation Tolerance.
• Collaborate with regional collaborators to ensure effective coordination and strong relationships.
• Coordinate all Transplant Center network arrangements from conception to ongoing review.
• Develop new business opportunities and coordinate complex, multi-disciplinary initiatives.
• Lead legal negotiations and contract development work within the clinical areas of the Transplant Center.
• Communicate and coordinate network development activities with physicians and hospital liaisons.
• Develop and maintain a marketing plan to promote Transplant Center efforts.
• Work with program leadership to develop and implement strategic plans for new programs/services and network development/outreach.

Human Resources Management

• Provide broad supervision and ensure the conduct, operations, and results of the associated staff and non-employees.
• Coordinate with Human Resources for interviewing, hiring, personnel transactions, and implementing institutional corrective action policy.
• Build an encouraging, educational, and development-focused environment for all staff.
• Review workload issues and advocate for appropriate staffing.
• Ensure salary and wage equity for Transplant Center managers and staff.
• Support and maintain a diverse, inclusive, and professional environment.
• Prepare performance reviews on direct reports and take corrective action as necessary.

Qualifications:

• At least 8-10 years administrative/management experience in an academic medical center setting required; leadership of a Transplant Center or center at a large academic hospital or system required.
• Progressive experience in transplant administration and multi-organ programs required.
• Business/strategic planning and financial management/analysis experience required.
• Master’s degree in related field required; MBA, MHA, or MSA strongly preferred.

MGB is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment.