Executive Director of Business Development and Branch Operations - Caring for Family of Companies

As an Executive Director, you're the leader and face of the branch, spearheading sales, business development, and networking efforts. You’ll also onboard new Clients, providing outstanding customer service and careful documentation. 

• Build a vibrant network of referral partnerships and intake pipeline  

• Spearhead the ongoing growth, expansion, and development of the branch  

• Provider leadership, training, support and accountability to branch staff  

• Meet budgeted operational service goals for efficiency and market growth  

• Improve revenue goals with outreach to the community - including business to business sales, events, professional groups, and involvement in the local market 

• Analyze operational trends and reports within and with competitors  

• Oversee the branch operations  

• Maintain a business development and public relations database of phone calls, walk-ins, referral sources, and inquiries, obtaining personal, clinical, and financial information necessary for intaking new Clients 

• Hold direct reports on your team accountable for their KPIs and areas of responsibility 

• Provide careful coordination of Client case management needs with team of providers 

• Develop and update comprehensive and customized Service Plans for each Client 

Requirements

• Exceptional sales, relationship management, customer service, and business development skills 

• Entrepreneurial spirit 

• Strong leadership skills 

• A desire to be out in the community networking and building referral pipelines 

Benefits

When working in a role with Caring for Family of Companies, you’re responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:  

• Quarterly Performance-Based Bonuses
• Paid Vacation and Sick Leave
• Bonus Personal Celebration Day
• Paid Holidays
• Health Insurance: Up to 100% Company contribution to Plan Premium for Employee, plus additional contribution for Dependents as needed
• Dental and Vision Insurance
• 401K Retirement Investment Program with Employer Match
• No Cost Telehealth appointments for you and your household to obtain healthcare on your schedule
• No Cost Employee Assistance Program - including free mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Need-Based Caring Forward Contribution Funds – help when you need it most
• Pet Insurance – peace of mind that your pets will have the care they need
• Ongoing career enrichment, educational opportunities, and leadership coaching
• No Cost comprehensive training and orientation lunch on us!
• A Family-First, Family-Focused Culture – and a Supportive Team to Work Alongside!