Executive Director of Diagnostic Imaging - Northeast Georgia Health System, Inc

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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Executive Director of Diagnostic Imaging  is accountable for the development and implementation of a strategic plan for the Imaging Department across the enterprise that focuses on maximizing NGMC's targeted market capture. Establishes and achieves financial, operational, and quality performance targets for all imaging modalities, working collaboratively with radiologists, medical staff, and System leadership.  Duties include program and business development, brand development, oversight of operations, quality assurance & accreditation,  financial planning/operations, revenue cycle, capital planning & acquisition, development of successful relationships with physicians, marketing of service lines, strategic development, community relations, capacity and access optimization, management of customer services, as well as other duties.

• Licensure or other certifications: Current ARRT.

• Educational Requirements: MHA, MBA or other health related masters degree.

• Minimum Experience: Five (5) years of health care experience leading fully developed Health System Imaging Department. Prior Management of Imaging Service Line including multi-location Inpatient and Outpatient Imaging Centers. Must demonstrate program development and revenue enhance programs as well as successful physician and staff relations.  

• ​Other:

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

• Must possess excellent oral, written, and communication skills as well as strong imaging business development experience.

• Must possess strong internal drive and initiative to be able to accomplish work with minimal direction/supervision from Senior Administration.

• Must be decisive and a strong leader with effective interpersonal skills to develop teamwork among a variety of stakeholders.

• Must be self starter, able to work and accomplish goals with collaborative efforts of the medical staff and radiology groups.

• Must be extremely knowledgeable in program expansion and/or new program development.

• Demonstrates progressive clinical leadership experience.  Recognized as a specialty content expert in areas of Imaging, remaining current with clinical best practice and radiology industry/technology trends.  Ability to build service line loyalty/branding with both patients and physician customers.  Must be able to create high quality imaging service to offer to patients and referring physicians, in collaboration with radiologists. 

• Directs, plans and manages a team that oversees multiple modalities within the service line over a multitude of patient care delivery sites or disciplines (administrative and clinical).  Duties will encompass managerial, professional, strategic, education and research oversight.

• Builds a strong physician alliances to achieve mutual goals as well as building a collaborative physician/operations team that centers on Program Leadership, Development/Strategic planning, Quality, Patient Experience, Customer Satisfaction and Market Share Growth.

• Oversees a wide variety of regulatory, administrative and fiscal activities, both internally and externally to include patient care, business support functions, strategic development, space allocation, fundraising and other relevant departments.  Responsible for business processes of planning, program/service development, strategy implementation, financial/quantitative analysis and marketing.  Collaborates with system departments such as IT and revenue cycle to optimize department operations.  

• Provides leadership and direction to ensure the delivery of quality patient care for the overall operations of the Service Line.  Ensures all components of Service Line are continually operating in compliance with all regulatory and accrediting bodies' requirements, including, at a minimum, (Centers for Medicare and Medicaid Services) CMS, DNV, State of Georgia, and ACR (American College of Radiology).

• Oversees transition planning, process of care and quality improvement initiatives, and resource allocation within the service line.  Monitors, evaluates and implements actions necessary to meet regulatory, quality, and safety standards for the service line.

• Develops and sustains an appropriate management structure with carefully selected individuals to accomplish all goals of the department.  Ensure that appropriate levels of qualified (clinical, technical, and customer-oriented) personnel are employed in the Service Line to provide quality patient care.  Sets performance expectations and addresses all performance deficits.

• Develops/monitors clinical and performance metrics, tracks volume, and financial performance to understand and monitor the successes of the service line (Productivity, Profitability/Budget, Market Share, Outcomes, Satisfaction).  Implements actions when performance is not meeting established goals/targets.

• Identifies service enhancement opportunities with leadership and front line staff and uses Lean Theory to identify roadblocks and redesign's inefficient work processes.  Collaborates with other System leaders in ensuring department's service levels are meeting their requirments, i.e. surgery, emergency department, inpatient, etc.  

• Oversees capital equipment and device utilization planning and works within organizational approval and procurement processes.  Oversees warranty and service agreements for capital equipment to ensure adherence with preventive maintenance and timely service for equipment.

• Maintains active participation in appropriate regional, state and professional management and clinical associations related to Radiology.

• Responsible for achieving Best Practice models and benchmark Service Line indicators, including clinical, financial, marketing and operational outcomes as identified jointly with Senior Leadership, Finance, Quality Improvement and Corporate Strategy.

• Promotes harmonious interdepartmental relationships and cooperation to enhance teamwork and cohesiveness throughout the health system.  Actively manages relationships with radiology groups to ensure service levels are met and contractual obligations are fulfilled.  Collaborates with radiology groups on their overall performance, effective use of medical directors and modality chiefs, and ongoing manpower levels/overall group health and stability to ensure needs of System are met.  

• Weight Lifted: Up to 20 lbs, Frequently 31-65%of time

• Weight Carried: Up to 20 lbs, Frequently 31-65%of time

• Vision: Moderate, Frequently 31-65% of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Occasionally 0-30%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.