Executive Director - Front Porch

Canterbury Woods

Summary:

Responsible for the overall management of the facility and/or Skilled Nursing Care Center, enforcing facility and corporate policies and governmental regulations. Coordinates the functions of each department, organizing the programs within the framework of the operational budget.

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
• Directs all aspects of the facility's operations and programs. Develops an organizational structure for the administration of all facility programs and services.
• Prepares and recommends to the Divisional Vice President of Operations an annual facility operating budget. Monitors budget compliance on an ongoing basis and reports on monthly variances.
• Implements all facility and corporate policies and procedures through appropriate delegation of duties to the facility staff.
• Meets with individual residents and resident council on behalf of the facility and solicits the participation of these bodies in decision making or the facility programs and services where appropriate.
• Hires supervisors and evaluates all facility department heads. Responsible for the facility operations regarding all marketing plans and achieving unit occupancy budget. Assists in welcoming new residents.
• Develops and carries out a public relations marketing plan. Represents the facility in the community to enhance its visibility and reputation.
• Maintains the facility in compliance with all federal, state and local regulations pertaining to the facility.
• Supervises facility department heads with appropriate delegation of responsibility.
• Approves all purchases made for the facility and makes recommendations regarding purchases where necessary.
• Keeps a fire and safety plan, disaster and casualty program and disruption of services plan updated, and holds regular drills as necessary.
• Insures a high quality of resident life at the facility through support and promotion of those programs and services that support Front Porch's Mission Statement.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Manages subordinate supervisors who supervise a total of 100 employees. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Interest in and concern for care of the elderly. Ability to plan, organize and implement new programs. Ability to develop and maintain a good working relationship with all facility personnel, residents and the community. Demonstrates leadership and ability to work as part of a team.
• Front Porch is committed to the prevention of accidents by providing equipment with safeguards, personal safety equipment on jobs which require it, and adequate safety instructions to all employees. All employees are required to follow safe work habits in order to prevent injuries to themselves, residents, visitors or other employees.
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Credentials:

Essential:

• Retirement Care Facility Administrator's License (RCFE)
• Nursing Home Administrators License

Education Qualifications:

Essential:

• Bachelors Degree in Business Admin, Health Admin, Accounting finance

Experience Qualifications:

Essential:

• 5 Years experience as Admin in continuing care/retirement facilities
• 5 Years experience working in a senior community

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.

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