Executive Director - Product Director - JPMorgan Chase Bank, N.A.
Wilmington, DE 19801
About the Job
As a Product Director in Card CoBrand Product, you foster enhancements and optimize the way products are delivered to Partners such as Amazon, Disney, United, Marriott etc. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their internal and external stakeholders. You will also help shape the strategy that will lead to more effective product launches and refreshes.
Job responsibilities
- Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
- Owns the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
- Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
- Manage the Card Product Launch strategy and backlog
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
- Extensive experience leading operational management and change readiness
- Experience in enterprise-wide release and deployment processes and strategies
- Advanced knowledge of the product development life cycle, technical design, and data analytics
- Defining a product vision and strategy
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.