Executive Housekeeper - World Equestrian Center Ocala

The World Equestrian Center, located in Ocala Florida is seeking a Executive Housekeeper to join our team. Lead housekeeping operations at hotel. The ideal candidate should possess strong organizational, leadership, communication, time management, and team-building skills to ensure the efficient operation of housekeeping activities.

Essential Functions:

• Assumes responsibility for the cleanliness of the hotel guest rooms, public spaces, lobby areas, public restrooms, corridors, and the restaurants inside the Riding Academy.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniforms.
• Develop and implement housekeeping systems and procedures.
• Prepare reports for management information.
• Coordinating the preventive maintenance schedule of rooms and public areas with the maintenance department.
• Monitors and manages the payroll function. Ensure staffing levels cover business demands.
• Collaborate and communicate effectively with other departments to support mutual success.
• Ensures that all policies and procedures are followed according to our handbook and regulations.
• Maintain positive employee relations to include coaching, counseling, employment status changes (transfer, promotion), on-going training, and development according to Columbus Hospitality’s Policy and Procedure.
• Oversee department purchasing of all operating supplies. Monitor Cost Per Occupied Room and keep within budget based on variable business levels.
• Helps anywhere in hotel when needed.
• Ensure that safety protocols and sanitation standards are followed.
• Responsible for recruiting, interviewing, and selecting new hires to join the housekeeping team.
• Customer satisfaction is #1 priority
• Act as the Manager on Duty in the hotel when senior managers are not present.
• Maintain a flexible work schedule including Nights, Weekends, and Holidays.
• Create S.O.P.’s and revise existing ones as needed.
• Maintain constant communication with front office, TACK Room and engineering departments.
• Maintain key inventory and controls. Perform scheduled and unscheduled inspection of the hotel.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

 Physical Requirements

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

• Physical requirements for particular tasks include but are not limited to standing for long periods of time, pushing, pulling, lifting, shoveling, reaching and grabbing.

Qualifications, Education, Experience, Skills, and Abilities:

• Accurate and attentive to detail.
• Strong leadership abilities and organizational skills.
• Problem solving.
• Computer knowledge.
• Understands forecast and reports.
• Properly implements new programs.
• Good listener.
• Demonstrates ability to assist and support others.

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.