Executive Steward - Sonesta
Royal Sonesta Minneapolis, MN
About the Job
Job Description Summary The Executive Steward manages the daily kitchen stewarding operations and associated staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. Job Description Duties and Responsibilities include the following. Other duties may be assigned. Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Monitors the inflow of ordered materials and the maintenance of current materials. Conducts supply inventories and reports shortages to designated personnel. Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. Investigates reports and follows-up on employee accidents. Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Supervises and manages employees. Manages all day-to-day operations. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. Attends meetings and communicates with executives, peers, and subordinates as an effort to improve quality of service. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Recruits, interviews, selects, hires, and promotes employees in the organization. Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures. Ensures staff is properly trained regarding sanitation, equipment handling chemical usage, and safety procedures
Physical Demands
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Must be able to push and pull equipment weighing up to 250 lbs. • Frequent bending, kneeling and reaching. • Ability to stand during entire shift. Position Qualifications: It is a priority that the successful candidate possesses 2-4 years of experience. Ability to create and forecast productivity, staffing and budget plans. Initiate corrective action in a professional and thorough manner as needed. Highest level of commitment to client satisfaction and quality standards. Demonstrated experience in coaching, motivating, developing, and leading a team. Knowledge of human resource policies and practices, including development of staffing plans and job descriptions, employee relations, training, safety, benefit administration and succession planning. Skills: Oral Communication Skills Written Communication Skills Interpersonal Relations Customer Relations Customer Service Diplomacy Budgeting Filing Math Aptitude Negotiations Organization Planning Professionalism Reading Skills Time Management Education/Experience: Associates degree or higher (or equivalent) 1-2 year experience in a supervisory capacity 2-4 years Hospitality/Food Service/Restaurant/Banquet experience Knowledge of all Microsoft Office application Expected Hours of Work • Must be flexible to work variable days of the week to include weekends and holidays. • Must be flexible to work variable shifts (days, nights, overnights). • Ten to twelve hour shifts sometimes required. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Additional Job Information/Anticipated $27.00 per hour Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Source : Sonesta