Expediter/Food Runner - AM - Enchantment Resort

Basic Function: To facilitate food and beverage service to each guest in an expedient, professional and courteous manner

Work Performed:

1. Arrive at scheduled start time in appropriate uniform and ready for work
2. Uniform must be neat and pressed
3. Collect and set up any necessary equipment to perform job including side-work
4. Know content of all menus and wine lists
5. Serve guests and internal employees in established standards
6. Assist in clearing tables as necessary
7. Assist server as necessary ensuring guest requests are met
8. Keep work station clean at all times
9. Read all memos
10. Maintain a positive and professional attitude towards guests and co-workers
11. Report to Food & Beverage Manager before ending work shift
12. Act as an ambassador of Enchantment by speaking positively of the Resort at all times
13. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
14. Know resort layout
15. Work efficiently and as a team
16. Other duties as assigned

Supervision Exercised: None

Supervision Received: Restaurant Manager

Minimum Requirements:

High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management. Must maintain current food handlers certification. Prior experience desired. English skills necessary to communicate with guests

Physical Requirements:

Lifting & Carrying up to 45 lbs.

50% Walking

35% Bending & lifting

15% Standing

Hearing and Manual Dexterity

Distance vision 1-3 feet