EXPERIENCED ALLSTATE Customer Service Needed - - Hinckley Insurance

Experienced in the Insurance Industry? Apply today!

If you have a Property & Casualty License and experience in the insurance industry, Hinckley Insurance. invites you to apply for this position. We challenge you to strive to meet your potential and are looking for someone who has the ambition to thrive. We are a successful insurance agency that is looking to expand their team. We are an award winning, family owned and operated agency, who cares about the success of our clients and our staff. If you are an energetic professional interested in helping our business grow, apply today.

Salary Range: $48000.00 - $52000.00 per year

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off

Retirement Plan

Responsibilities

Process customer policy change requests.

Secure all Trailing Documents from customers.

Document each customer contact in eAgent.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Ask each customer for referrals and explain our referral program.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Answer incoming phone calls on the first ring.

Return all phone messages promptly.

Share training and education knowledge and expertise with team members.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Maintain knowledge of new products.

Provide exceptional customer service.

Maintain client relationships with follow up phone calls.

Uphold the wants and needs of your customers

Educate clients on the insurance policies that best suit their needs

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Create relationships from a cold start.

Proficiency to multi-task, follow-thru and follow-up.

A Property & Casualty license is preferred but will train good individual.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.

Bilingual, fluent in both English and Spanish is beneficial.