Experienced Server (With Knowledge + A Love Of Wine) at Trova Wine + Market
Dallas, TX 75225
About the Job
Trova Wine + Market is looking for friendly, approachable, and experienced server! Ideal candidates will have industry experience and acumen for impeccable guest service and have an affinity + passion for wine & fine foods.
Job Purpose:
This position will report to the General Manager. Dependability is key and we hope to find an individual who is eager to join and support a small team.
Essential Duties and Responsibilities:
- Servicing guests in-house by providing friendly guidance on seating, wine & beer selection, food pairings and all things entailed in a full-service wine bar.
- Using POS to ring in guest food, wine tabs & processing payments, for both in-house and retail guests alike.
- Perform opening and closing duties according to standard operating procedures.
- Ensure cleanliness of facilities and equipment by taking ownership over the space & following all pertinent checklists.
- Maintain hospitality and a cleanly groomed appearance by adhering to our dress code (apron will be provided).
- Ensure food menu and wine knowledge are thorough and be able to quickly answer any guest inquiries related to food allergies/dietary restrictions.
- Follow proper sanitation practices to ensure that standards and regulations are always followed.
- Drive for continuous improvement within yourself and the staff as a whole; continuing education will be provided and is compulsory.
- Maintain adaptability & teachability within an ever-evolving concept, wine selection and menu. Staff will be expected and relied upon to provide educated insight to leadership in order to create a work environment that is efficient and fun for all staff and guests.
Trova's hours of operation are Monday Thursday 11am-9:00pm, Friday-Saturday 11am-10pm. Must be available to work nights, weekends and holidays.
Required Qualifications:
2+ Years Experience in restaurants (fine dining experience/wine bar experience strongly recommended)
Base knowledge & experience in wine/beer service or a desire to pursue further knowledge and education (CMS Level I or WSET I or higher is a plus)
Professional with strong communication skills & ability to provide impeccable guest service at all times
Detail-Oriented and able to work well alongside other staff members
Demonstrated time management skills & ability to work on your feet for an entire shift. You must be able to lift and carry items up to 50 lbs.
Familiarity with ubiquitous POS systems
Food Handler and TABC certified