Experienced Steward/Banquet Experience/Casino - The Burks Companies
Tunica Resorts, MS
About the Job
JOB SUMMARY
Reporting to the Site Manager, the Supervisor leads and supervises janitorial/cleaning staff at a large, complex facility and is responsible for delivering the highest quality service to the client.
ESSENTIAL FUNCTIONS
Provide leadership, guidance and support to the employees. Utilize sound performance improvements and motivational techniques. Conduct employee training and coaching when needed.
Participate and/or facilitate client meetings to garner information on satisfaction levels, requirements, assessments etc.
Ensures quality standards are met in accordance to goals and client requirements.
Ensure safe operating practices are enforced through effective management and training.
Ensure all company processes and programs are properly implemented and consistently followed.
Safeguard and secure company proprietary information and property.
Other duties as may be assigned.
EDUCATION & EXPERIENCE
Minimum qualifications:
High school diploma or GED.
At least 3 years of janitorial supervisory or leadership experience in a large complex facility/organization.
Demonstrated proficiency in the use of the English language. Ability to converse in Spanish is highly preferred.
Ability to work varied and flexible shifts when required.
Must be legally authorized to work in the United States without sponsorship.
SUPERVISION
Will supervise the work of non-exempt personnel.
PERSONAL CHARACTERISTICS
Team builder with strong coaching and teaching skills.
Ability to work with a diverse workforce.
Strong leadership and management skills.
Skill in both verbal and written communication
Extensive skill in troubleshooting, problem solving and listening.
Valid driver's license, able to pass a background check and drug screen.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
Frequent standing, walking, climbing stairs, bending, and squatting is required.
Frequent light lifting of less than 40 lbs. is required.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. The Burks Companies reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Directly related experience/education beyond the minimum stated may be substituted where appropriate.