F&B Staff Worker|Part-time | Augusta Entertainment Complex - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview:

The F&B Staff Workeris a hands-on position, providing the highest degree of professional catering and concessions service to guests with the goal of achieving customer satisfaction and retention. 

 

This role will pay an hourly rate of $11  + Tips 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

This position will remain open until December 31, 2024

Responsibilities:

• Follow instructions for each event as given by the Director of F&B  
• Service guests in a professional manner consistent with established standards and guidelines 
• Work consists of both catering and concession operations, including alcohol  
• Be able to handle cash register sales and reconciliation forms 
• Adhere to organizational and sanitation guidelines established by F&B director & corporate 
• Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages 
• Recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals 
• Complete opening and closing daily checklists 
• Assist with collecting all banquet equipment to include flatware, China, glassware, and serving pieces needed for each event 
• Assist with preparing and opening and closing of concessions stands 
• Assist with preparation and set-up of event room when necessary 
• Attend pre-function meeting for briefing of event details 
• Provide friendly and courteous customer service at all times 
• Remain at assigned station and perform duties as assigned according to each event 
• Breakdown tables and banquet equipment after each event 
• Clean and return serving pieces to proper storage area 
• Adhere to strict grooming standards and policies of company 
• Perform other duties as assigned and deemed necessary 

Qualifications:

• Employee must be at least 18 years old   
• High School diploma or GED (or any equivalent combination of education and experience) 
• Prior customer service experience is preferred   
• Access to reliable transportation  
• Must be able to work shifts including nights, weekends and holidays dependent on events schedule  
• Stand and walk for four to six hours at a time  
• Ability to work independently and as part of a team  
• Can communicate effectively in English, both verbally and in writing  
• Must be comfortable multi-tasking and working in a fast paced environment 
• Has ability to count money, make change accurately  
• Ability to input data into a computer to record sales transactions  
• Basic computer skills in typing, data entry, with Microsoft Office products and internet platforms 

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.