Facilities and Asset Management Consultant SME - Serco North America

Directs multiple consulting teams on complex Integrated Workplace Management and Enterprise Asset Management implementation, enhancement, integration or audit projects. Oversees the customer`s business goals, objectives, needs and the general business environment. May have budgetary responsibilities. Expertise in a variety of the field`s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.

 In this role, you will:

• Define key areas of strategic focus and design of new solutions management including infrastructure and solution development, and overall resource planning
• Schedule and facilitate recurring meetings with the customers to document delivery and solution pain points and develop plans for improvement
• Spearhead development and continuous improvement of client deliverable templates and standard procedures, aligning standard practices across the global team, incorporating lessons learned and best practices
• Provide mentoring for junior members of the team in the areas of functional, technical and project management
• Coordinate resource planning activities across the portfolio of real estate technology projects, ensuring existing resources are expanding their skill sets to align with future client needs and supporting human resources with hiring of resources
• Identify and manage opportunities, along with vendor product and sales leadership to identify, research and develop sales opportunities
• Serve as a key subject matter expert on industry panel discussions, client oral presentations and in knowledge transfer sessions to increase awareness of real estate technology offerings.

To be successful in this role, you will have:

• A Bachelor's Degree with a minimum of 15 years of relevant experience. A Master's Degree is HIGHLY PREFERRED!
• A Project Management Professional (PMP) Certification is required.
• Consulting across a global portfolio to deliver IBM TRIRIGA solutions for Real Estate and Facility Operations
• Developing Real Estate portfolio and information technology strategy for customer organizations
• Breadth of understanding in Real Estate, Lease Administration, Capital Project Management, Space and Move Management processes and data management for complex organziations
• Depth of understanding in Internet of Things, Machine Learning and optimization for Facilities and Real Esate use cases
• Strong relationships with customers and stakeholders for successful project delivery
• Business Process Optimization expertise and communication with stakeholders
• Jira and Microsoft Azure Devops
• Development: TRIRIGA, Matlab, HTML, CSS, jQuery, JavaScript, SQL, AngularJS, Google Polymer, Ruby, Ruby on Rails
• Energy and sustainability auditing, baselining, policy and management for use with Building energy modeling
• Energy star building and portfolio scoring and carbon footprint calculations
• Ability to leverage Agile Development Methodologies with developer teams
• Up to 10% of travel may be required.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.