Facilities Maintenance Technician & Groundskeeper - The Restoration House

Facilities Maintenance & Groundskeeper Job Description

Reports to:

Housing and Community Life Coordinator

Job Summary:

The Facilities Maintenance & Groundskeepers is responsible for all facilities maintenance and grounds upkeep for the The Village and the Restorative Family Center. He/she will maintain the grounds while also addressing common maintenance issues across the aforementioned properties performing repairs and installations as well as managing maintenance volunteers and recommending and managing subcontractors for larger projects. 

Responsibilities:

1. Pray regularly for TRH families
2. Participate in weekly staff meetings
3. Perform routine and scheduled maintenance across all properties
4. Perform repairs, installations of fixtures, appliances, and replacement of damaged systems
5. Diagnose problems with heat, cooling, electricity, and water systems
6. Vet and hire competitive subcontractors for major projects
7. Flip apartments to make ready for new families within 2 weeks of move-out
   1. Assess damage and share with HCLC within 2-3 days
   2. Paint entire apartment after resident’s move out
   3. Clean carpets and replace any damaged tiles
   4. Perform any needed repairs to apartment
8. Haul and move furniture as needed
9. Manage volunteer work groups and individual volunteers in maintenance and housing projects 
10. Check equipment and perform routine maintenance to ensure everything is in working order
11. Respond to resident repair requests within 24 hours
12. Perform light landscaping, lawn care and groundskeeping work for both properties as needed
13. Be on-call to respond to emergency issues
14. Maintain a preferred vendor list in partnership with the HCLC
15. Assist HCLC with annual housing and facilities maintenance budget 

Experience Requirements: 

• 3 year of maintenance and groundskeeping experience preferred
• Working knowledge of electrical, plumbing, HVAC systems
• Skilled with a variety of hand and power tools, mowers and weed eaters
• Must pass background check

Other Qualifications

• Strong commitment to communicating current housing and maintenance needs to HCLC
• Commitment to utilizing resident database to respond to repairs
• Commitment to utilizing other tech programs as needed for the position
• Commitment to service
• Enthusiastic and positive attitude toward helping others
• Ability to work well both independently and as a part of a team
• Is a self-starter
• Mature with good judgment in relating to Restoration House volunteers, partners, and families
• Is committed to knowing everyone who lives and works at The Village and the Restorative Family Center
• Ability to work with people from diverse backgrounds
• Availability, dependability, and willingness to be flexible
• Demonstrated ability to solve problems
• Enthusiastic and positive attitude toward helping others
• Supports overall ministry, purpose, and vision of The Restoration House

Equipment Provided

1. Annual tool allowance of $1,000
2. On-site maintenance vehicle (Polaris Ranger) is provided
3. All lawn equipment, including mowers, blowers, string trimmers will be provided by The Restoration House
4. Access to Kubota tractor with front-end loader available as needed 

Compensation/Benefits

1. This is a salaried position and compensation is determined based on experience and education – Range of $42K to $46K annually
2. Health insurance; covered 100% for employee after first 3 months of employment
3. Paid time off: 
   1. Vacation: 
      1. 10 days of paid vacation after first 90 days of employment
      2. 15 days in the second year
      3. 20 days in the fifth year
      4. 25 days in the tenth year (max)
   2. Sick Days: 
      1. 5 days in year one
      2. 7 days after first year
      3. 8 days after year 3
      4. 9 days after year 4
      5. 10 days after year 5
      6. 12 days after year 10
      7. 14 days after year 15 (max)
   3. Paid Holidays: 11 paid holidays per year 
   4. Spiritual Renewal Days: 1 day each quarter 
4. Flextime
5. Free family membership to the YMCA (all Knoxville branches)
6. Paid individual professional development up to $600 per year
7. Reimbursement for individual therapy sessions up to $500 per year
8. Monthly micro-bonuses
9. Ability to work from home as approved
10. Paid by direct deposit twice per month
11. Invaluable opportunity to make a difference in the lives of single mothers and their children

Hours:

This job is a full-time salaried position.  Hours are generally 9am-5pm Monday through Friday, but may vary week-to-week. There will be the need to work some hours on occasional weekends and/or weeknights depending on availability of technicians and other service professionals and will also need to be on call for emergencies on nights and weekends.    

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