Facilities Maintenance Work Lead / Supervisor - San Francisco Bay University

About San Francisco Bay University:

San Francisco Bay University (SFBU), a nonprofit, WASC-accredited university situated in the heart of Silicon Valley in Fremont, California, seeks an innovative and experienced Coordinator for Disability and Accessibility Services. SFBU’s mission is to offer inclusive, innovative, and inspirational education for lifelong careers, and our vision is to set the standard for a national model of higher education that serves the common good.

At SFBU, students come first. We prioritize students’ needs by fostering personal engagement among students, faculty, and staff. We are committed to providing affordable quality education with a deep commitment to diversity, equity, inclusion, and social justice.

We encourage you to learn more about SFBU by reviewing our strategic plan at https://www.sfbu.edu/strategic-plan.

Position Summary: Under the direction of the Director of Campus Operations, the Facilities Maintenance Work Lead / Supervisor will oversee maintenance, inspections, and repairs of electrical, plumbing, heating, ventilation, and air conditioning (HVAC), carpentry, painting, and other building systems. The position additionally provides oversight and coordinates assignments for assigned staff.

Job Responsibilities:

• Oversee, manage, and maintain campus, commercial, residential, and student housing properties and facilities.

• Establish, evaluate, document, and monitor preventative maintenance and facility inspection processes and systems. Perform repairs, maintenance, and installations for university buildings and property.

• Inspect and assess buildings, grounds, systems, and equipment, to identify issues, plan work assignments/ schedules, and implement corrective action. 

• Perform a wide variety of functions related to administration and operation of university facilities. 

• Respond to facilities service calls, coordinate and execute moves and installation of furniture, equipment, and other items, manage instructional and meeting space setup, manage intake of incident reports, prepare and manage building maintenance schedules, assist with building space assignment, planning, and utilization.

• Ensure properties and facilities are in compliance with federal, state, and local government laws and regulations.

• Responsible for hiring, training, and completing performance evaluations of the Maintenance Technicians. 

• Respond to and resolve issues and questions by phone, mail, email, or in person.

• Draft, update, prepare, execute and maintain complete and accurate inspection records for facilities and housing.

• Collaborate with internal and external stakeholders on managing division tasks, projects,  events, and university administrative matters as needed.

• Create and implement maintenance procedures and policies related to equipment operations, safe production standards, and day-to-day functioning of the machines or tools critical to organizations.

• Maintain detailed records pertaining to activities and projects, workflow tracking, purchasing, and issues encountered and report to the Director of Campus Operations.

• Assist the Director of Campus Operations with departmental budget estimates and costs of specific repair projects, making recommendations on cost-saving strategies.

• Keep informed of regulations that can benefit SFBU’s facilities. Discuss with management and ensure staff do as well.

• Manage a wide variety of support for student housing, including preparing spaces for new arrivals and providing costs for nonroutine repairs.

• Be a liaison to SFBU’s Safety and Emergency Administrator and protocols.

• Must be available to respond to after hours emergency calls (including weekends) within one hour of receiving a call.  Duty would be on a rotational basis with the other Maintenance Technicians.

• Prepare applicable scope of work for various projects and submit to management for approval prior to work commencement.  Oversee such work from start to completion.

• Liaise with independent contractors and vendors used in connection with facilities and properties.

• Participate in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.

• Organize and document processes, procedures, forms and manuals. Assist with preparing a binder containing a copy of all relevant documents that must be available for reference at any time.

• Additional responsibilities and tasks as assigned.

Required Qualifications:

• A high school diploma or GED equivalent and at least four years of experience at the journeyman trade level are required. Bachelor’s degree preferred.

• 4 years of administrative or operations experience, preferably in facilities or property management, or equivalent experience, training, and/or education.

• The position requires a customer service-oriented mindset, excellent organization, writing, communication, and interpersonal skills, experience mediating disputes, strong attention to detail, and an awareness of applicable federal, state, and local real property laws and regulations.

• Experience supervising or overseeing the work of others is required.

• Knowledge in many, if not all, of the following areas: tile work, drywall repair, texture matching, new construction, painting, carpentry, minor electrical work such as changing fixtures, switches, and outlets, smoke detector repairs or installation, and light tube/bulb replacement, minor plumbing work such as replacing faucets, sinks, toilets, urinal bowls and drain pipes and repair or replacement of kitchen garbage disposals, home appliances repairs and installation, deck and fence repairs, water irrigation system repairs, gardening and landscaping, and bathroom remodeling.

• Must be available for occasional after-hours projects and emergencies.

• Foreign language proficiency, spoken and/or written, is helpful.

• A driver’s license with a clean driving record is required.

Abilities and Skills:

• Strong time management skills and ability to multitask.

• Be proactive and to resolve complex issues.

• Ability to read and understand blueprints, diagrams, schematics, and specifications.

• Analytically and logically evaluate information to resolve problems. Accepts and adjusts to changes and the unfamiliar. 

• Proficient with standard office equipment and computers, including browser-based software services, e-mail, and Microsoft Office.

Physical Characteristics/ Work Conditions:

• Must be able to lift and move moderately heavy objects up to 65 lbs.

• Must be able to work at elevated heights such as rooftops, extension ladders, scaffolding, etc.

• Must be able to use strength, endurance, flexibility, balance and coordination.

• The employee is required to crouch, walk, reach, grasp, carry, and push.

• The employee is required to sit or stand for long periods.

• Performing under physically demanding conditions.

This job description is not a contract between SFBU and the employee. SFBU has the right to change the employee’s job duties at its discretion.

SFBU is an Equal Opportunity / Affirmative Action Employer:

SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other characteristic protected by law.