Facilities Services Technician - Roblox
San Mateo, CA
About the Job
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
Reporting to the Facilities Manager, the Facilities Services Tech will be primary in maintaining Roblox San Mateo offices. You will be a key piece in crafting an outstanding employee experience for all Robloxians by being customer oriented, proactive in maintenance and operational needs, and work optimally across multiple teams in-person and using communication tools such as email and slack.
Role is based in San Mateo, CA from Monday through Friday
You have:
- 7+ years experience in Facilities Operations
- Must be productive and effective with minimal direction
- Ability to prioritize responsibilities and comfort with multi-tasking in a fast-paced, constantly evolving, multifaceted environment
- Deep experience working with customers and provide the white glove service
- Solid understanding of hand tools with ability to use effectively
- Aptitude to use computers, apps/software tools, or other relevant/required technology as needed to perform and communicate in the role
- You are resourceful, exhibit grace under pressure, and capable of finding solutions
- You are a strong communicator and self-starter
- Outstanding time management and interpersonal skills.
- Familiarity working with Google Suite
You Will
- Troubleshoot and/or repair common issues pertaining to cabinetry, millwork, laminates, plumbing fixtures, and interior building finishes (paint and patch)
- Interact and connect with property management and engineers
- Assemble/install/repair furniture, fixtures and equipment
- Move, arrange and transport furniture, equipment and materials
- Supervise installer and move vendors
- Respond to and address Site Services ticket requests
- Conduct inspections of facilities to identify maintenance issues including, but not limited to safety hazard
- Support vendor site visits
- Processes maintenance related work orders and maintains a schedule of planned maintenance projects
- Installs signs and whiteboards in select spaces as directed
- Support setup/breakdown of onsite events, meetings, training, etc.
- Setup of new employee workstations, including office relocations (moves adds changes)
- Ensure appropriate inventory levels for maintenance/office supplies
- Member of the Emergency Response Team (ERT) to assist with building emergencies
- Keeps storage facilities and equipment in an orderly, working condition
- Duties may require work during evenings and weekends.
- Other duties as assigned
On-site/Monday - Friday (Nights and Weekends on a rotational basis)
7:00am - 4:00pm
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits.
Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).
You’ll Love:
- Industry-leading compensation package
- Excellent medical, dental, and vision coverage
- A rewarding 401k program
- Flexible vacation policy
- Roflex - Flexible and supportive work policy
- Roblox Admin badge for your avatar
- At Roblox HQ:
- Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
- Onsite fitness center and fitness program credit
- Annual CalTrain Go Pass
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.
