Facility Assistant - The Millennium Group

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Welcoming guests as soon as they arrive and making them feel welcome
• Connecting visitors with the appropriate person or office
• Answering calls in a timely manner, taking messages, and redirecting calls
• Managing phone calls, responding to emails, scheduling appointments, organizing files, and maintaining office supplies
• Setting a positive atmosphere: Ensuring the reception area is tidy and presentable, and providing basic and accurate information
• Special requests: Dealing with special requests from guests, such as answering questions about the area or dealing with complaints
• Maintain a tidy and organized reception area and breakroom.
• Provide administrative support to employees
• Handle confidential information with discretion and professionalism.
• Assist with ad-hoc projects.
• Maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Provide excellent customer service.
• Maintains reception area in a neat and orderly condition.
• Maintain accurate records of phone calls, visitors, badge activations
• Be at your desk ready to work at your scheduled time
• Submit monthly numbers, accomplishments and opportunities at the end of month to your direct manager
• Follow all SLAs
• To ensure that all Lobby areas, including the reception, meeting rooms seating area, corridors and public spaces are presentable at all times if needed
• Help with Security, because you are positioned in the area where people arrive and leave, front office executives are well-stationed to be "eyes and ears"
• Other duties as assigned by management

Qualifications:

• Reliable Transportation
• Outstanding Attendance
• Customer service and/or office related experience preferred.
• Basic mathematical skills.
• Demonstrate the ability to be flexible and adapt to change in the work environment.
• Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships.
• Handle multiple projects at one time.
• Able to meet deadlines.
• Lifting up to 50 lbs.
• Attention to detail.
• Ability to exhibit Executive customer service