Facility Service Installation Person - Alsco

Classification: 
Non-Exempt

We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.     

Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.

Join our team and build your career with Alsco Uniforms!

Job Summary:
The FS Installation Person primarily installs, repairs and maintains a variety of Alsco dispensers used by customer at their locations. The IS also supports the Janitorial Products Department by performing tasks such as special deliveries, facility services up-selling/cross-selling and reporting service issues. Performs other duties as required. Reports to the Product Sales Manager.

Our full-time employees enjoy:

401K Plan with Company Match

Medical, Dental, Vision, FSA/HSA       

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays                  

Choice of Global Cash Card or Direct Deposit

Career Advancement

Learning & Development Opportunities

Inclusive and Diverse Team Environment

Essential Functions:
- Follow company policies and procedures regarding installation and maintenance of Alsco dispensers and facility service products, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
- Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
- Safely operate a company vehicle, following all applicable laws and company policy.
- Monitor and report competitive activity.
- Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions:
- May work with and support other personnel as required by supervision.
Qualifications:
- Have and maintain a valid driver’s license.
- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
- Demonstrate excellent skills in customer service.
-  Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately. Have the mechanical aptitude needed to install, repair and maintain various types of dispensers and facility service products.
Education:
- High School graduation or similar experience. Qualified to hold a driver’s license.

Travel Requirements:
- Daily, by company vehicle within a branch area.

Typical Environmental Conditions:
- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:
-  Physical Demands - sitting, grasping, driving stooping, kneeling, reaching overhead, pushing/pulling, lifting up to 75 lbs., standing, walking, writing, speaking, hearing.

For a general description of benefits that are being offered for this position, please visit https://alsco.com/benefits/.

 Alsco is an Affirmative Action/Equal Employment Opportunity Employer.

Revised: 09/10/2021

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Sales & Marketing