Factory Shift Manager (Korean/English Bilingual) - Harmonious Hiring LLC

• Manage Warehouse Operations: Oversee and manage all aspects of warehouse operations during assigned shifts, including receiving, storing, picking, packing, and shipping of goods.
  
• Implement Policies and Procedures: Enforce warehouse policies and procedures to optimize efficiency and ensure a safe working environment.
  
• Inventory Management: Monitor and report on inventory levels, ensuring accuracy and preventing stockouts.
  
• Process Improvement: Collaborate with other managers to implement warehouse improvement initiatives that enhance productivity and reduce costs.
  
• Team Leadership: Supervise, train, and guide warehouse staff during shifts, ensuring smooth operations and adherence to company standards.
  
• Safety Compliance: Ensure compliance with all safety regulations and maintain a safe working environment for all employees.
  
• Performance Monitoring: Track shift performance metrics, identify areas for improvement, and provide shift-specific reports on issues and operational handovers.
  
• Attendance Tracking: Monitor and report daily attendance and workforce presence for assigned shifts.
  
• Customer Communication: Maintain effective communication with customer representatives, addressing inquiries and ensuring service level agreements are met during assigned shifts.
  
• Customer Focus: Cultivate a strong customer focus and implement corrective actions based on feedback from shifts.
  
• Operational Support: Drive and support the execution of daily operational activities across assigned shifts.
  
• Reporting and Analysis: Prepare and present shift-specific reports detailing issues, important matters for cross-shift communication, and any required handover information. Analyze shift-specific data to guide decision-making and continuous improvement efforts.
  

• Shift A: Monday – Thursday, Day Shift (7 AM – 7 PM)
  
• Shift B: Thursday – Sunday, Day Shift (7 AM – 7 PM)
  
• Shift C: Monday – Thursday, Night Shift (7 PM – 7 AM)
  
• Shift D: Thursday – Sunday, Night Shift (7 PM – 7 AM)
  

Requirements

• Experience: Minimum of 3 years in logistics and/or distribution.
  
• Language Skills: Bilingual proficiency in Korean and English.
  
• Leadership: Proven ability to supervise, train, and lead warehouse teams effectively.
  
• Problem-Solving: Excellent problem-solving abilities and strong organizational skills.
  
• Communication: Excellent verbal and written communication skills.
  

Benefits

• Health Coverage: Health, Dental, and Vision PPO Insurance
  
• Insurance Plans: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) Insurance
  
• Retirement Plan: 401(K) Plan
  
• Paid Time Off: Generous Paid Time Off (PTO)
  
• Additional Leave: Additional Paid Leave for Bereavement, Wedding, Birth of a Child, etc.
  
• Awards: Years of Service Awards
  
• Education Assistance: Education Assistance Program (Based on Eligibility)
  

Required Qualifications: Experience: Minimum of 3 years in logistics and/or distribution. Language Skills: Bilingual proficiency in Korean and English. Leadership: Proven ability to supervise, train, and lead warehouse teams effectively. Problem-Solving: Excellent problem-solving abilities and strong organizational skills. Communication: Excellent verbal and written communication skills.