Fair Lending Compliance Manager - Shellpoint Mortgage Servicing

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

The Fair Lending Compliance Manager is responsible for managing the Companys fair lending program to ensure that the Company complies with all fair lending laws and regulations. This position will oversee fair lending monitoring and testing of the Companys lending portfolios, advise on fair lending risk issues identified through monitoring and testing, partner with the business unit managers to identify and remediate any fair lending risks, and ensure that employees are appropriately trained to comply with fair lending requirements.

Duties and Responsibilities

• Serve as a subject matter expert in fair lending laws and regulations.
• Oversee the Companys annual fair lending activities and execute routine testing pursuant to the Companys fair lending plan.
• Manage a robust fair lending program, including maintenance of written fair lending policies and testing procedures, risk reporting tools, including key risk indicators.
• Conduct an annual risk assessment that evaluates the Companys fair lending risks and determines the direction of the Companys fair lending plan to mitigate fair lending risks from underwriting, pricing, marketing, steering, and redlining.
• Review the fair lending teams periodic fair lending reviews, including ongoing comparative file reviews, marketing analyses, pricing exception analyses, and redlining reviews, to identify risks and ensure appropriate remediation occurs.
• Maintain detailed work papers to support findings from fair lending analyses, and prepare clear and concise written reports that identify and explain the root cause of any risk issues and the necessary remediation plans.
• Assist with preparation of quarterly reporting to the Board of Directors regarding the level and direction of fair lending risk, status of remediation efforts, and communicate emerging trends or issues.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• High School graduate required.
• Some college experience or college graduate is preferred.
• Minimum of five (5) years of experience in both mortgage and/or consumer lending with demonstrated experience in Compliance and Fair Lending.
• 4-6 years experience in Compliance and Fair Lending.
• Minimum of three (3) years of management or supervisory experience with demonstrated ability to effectively lead other professionals.
• Experience with fair lending laws and regulations, including but not limited to Fair Housing Act, Community Reinvestment Act (CRA), HMDA, and ECOA is required.
• Experience with completing statistical analyses and testing to address fair lending concerns, including the use of statistical analyses to prepare action plans.
• Direct experience and proven ability in partnering with various lines of business to develop remediation plans to address quality concerns and implement process improvements.
• Advanced experience of Microsoft Office, with an emphasis on Microsoft Excel, PowerPoint, and Word
• Experience in the use of mortgage fair lending software, such as nContracts or RiskExec.

Skills, Abilities, and Knowledge

• Requires advanced knowledge of mortgage lending operations and consumer compliance statutes.
• Proven leadership and management skills with demonstrated ability to build working groups to realize goals.
• Strong project management, organization skills and ability to work independently with minimal supervision.
• Communication skills, verbal and written, capable of expressing complex issues to a broad audience.
• Required leadership skills to enable the team to ensure appropriate staffing and organizational structure is in place to support the mortgage operation.
• Must possess the ability to work efficiently and accurately, with proven success in a fast-paced environment.
• Must be detail-oriented and demonstrate careful decision-making, and problem resolution skills.

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Additional Information

While this description is intended to be an accurate reflection of the positions requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Last Updated: 10/1/2024

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:
* Medical (including Health Savings Account & Flexible Savings Account)
* Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan

* Performance-based Incentives
* Pet Insurance

* Advancement Opportunities

Newrez NOW:

* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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