Family Engagement Specialist - East Boston Neighborhood Health Center Corporation
East Boston, MA 02128
About the Job
Thank you for your interest in careers at EBNHC!
Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
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To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.
Time Type:
Full timeDepartment:
Kids Activity & NutritionAll Locations:
East BostonDescription:
Family Engagement Specialist is a liaison between Let’s Get Movin’ program and eligible and active program participants to enhance program enrollment and participation.
Essential Duties & Responsibilities
- Provide initial assessment of assigned patients referred to LGM. Educated parents of available opportunities and facilitate enrollment in programs through appointment scheduling and application completion.
- Provide ongoing outreach and follow up with families who have inquired about LGM program offerings.
- Document all outreach and enrollment efforts in the Epic Medical Record and appropriate excel spreadsheets
- Maintain communication with program staff to ensure successful program enrollment and participation.
- Responsible for follow up with all program participants with less than optimal attendance to reduce barriers and reinforce importance of attendance.
- Development of system to reduce the time between the date that the referral is generated & LGM’s attempt to connect with the family.
- Provide coaching support to after school and summer program as needed.: deliver fitness and nutrition lessons ensuring participants build skills gradually and maintain interest in participating in all activities.
- Responsible for REDCap data entry. Provide administrative support to maintain after school and summer program records needed for grant reporting.
- Work with LGM management team in program development efforts to enhance quality and growth as well as streamline efforts for increase efficiency.
- Coordinate and support the delivery of family focused programming.
- Support coordination of in-school nutrition and facilitate sessions.
EDUCATION:
- Bachelors Degree
EXPERIENCE:
- Strong Spanish skills
SKILLS/ABILITIES:
- Proficient computers skills in Excel, Powerpoint.
- Strong verbal and written communication skills