Family Medicine Residency Program- GME Coordinator - Community Clinic Inc.

CCI Health Services’ mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.

Position Summary:
The GME Institutional/Program Coordinator is the lead administrative person who will frequently manage the day-to-day operations of the residency program and sponsoring institution. The Institutional/Program Coordinator will also serve as an important liaison and facilitator between the learners, faculty, and other staff members, and the Accreditation Council for Graduate Medical Education (ACGME).

KEY FUNCTIONS & RESPONSIBILITIES:
Institutional / Programmatic Administration and Accreditation Maintenance:

• Serve as a key member of the residency leadership team and is critical to the success of the Sponsoring Institution and residency program.
• Develop an in-depth knowledge of the ACGME’s Institutional and Program Requirements.
• Assist the DIO/Program Director in completing all required documents for maintenance of initial accreditation by the ACGME and transitioning to continued accreditation at the Sponsoring Institution and program level.
• Assist the DIO/Program Director in meeting continued accreditation requirements, and coordinate and manage continued accreditation site visits and CLER visits.
• Maintain online profiles for and assist with the preparation and submission of reports to all accrediting bodies at the institution and program levels, such as ACGME and the American Board of Family Medicine.
• Provide administrative support to the DIO/Program Director.
• Collaborate with the Program Director to create the annual program budget, manage reimbursement requests, and monitor program expenditures.
• Participate in additional projects or other duties or responsibilities as assigned by the DIO/Program Director.

Day-to-Day Programmatic Management:

• Assist the Program Director in developing educational programming and wellness activities, administering standardized assessments, and providing general support to the residents and faculty.
• Participate in committees, meetings, and conferences related to graduate medical education as requested by the DIO/Program Director.
• Serve as the first point-of-contact for the program and handle incoming phone calls, faxes, e-mails, and letters for recruitment and general program purposes.
• Develop and manage the master academic year schedule, intern orientation schedule, resident on- and off- service rotation schedules, call schedules, vacation and leave schedules, educational conference and lecture schedules, and administrative meetings.
• Assist the Program Director in ensuring resident compliance with THC policies and procedures.
• Implement and manage the selected Residency Management Software database.
• Track Clinical and Educational Work Hours of all residents and serve as an initial point-of-contact for notification and management of duty hour concerns or violations.
• Manage receipt of and support activities related to resident performance evaluation by faculty, resident evaluation of faculty, resident evaluation of specific rotations and overall curriculum, and faculty evaluation of the program.
• Maintain all resident personnel records, including confidential evaluations, all documents and certificates related to residency application and selection, performance evaluations, medical and controlled substance licenses, medical certifications, and a resident alumni database.

Recruitment, Graduation, and Alumni Engagement:

• Manage the program’s online recruitment profiles and tools, such as the Electronic Residency Application Service, National Resident Matching Program, and the Association of American Medical Colleges.
• Assist the Program Director in developing the recruitment timeline, selecting applicant interview dates, and interim and final selection committee meeting dates.
• Perform an initial screen of all applicant files based on criteria established by the Program Director, and notify applicants selected for interview, schedule applicant interviews, assist applicants with travel and lodging arrangements, coordinate and manage interview days, and notify rejected applicants.
• Assist the Program Director with offboarding graduating residents and executing graduation activities.
• Manage alumni training verification requests and general alumni relations.
• Manage external rotators and serve as the primary contact for external program correspondence.
• Collaborate with the Human Resources’ Department to disseminate new hire / onboarding information to residents, such as salary and benefits’ information.
• Collaborate with the Marketing and Communications’ Department to create, design, produce, and distribute residency recruitment materials, such as brochures, paraphernalia, videos, etc.

• Assist the Marketing team with managing the institution's and program’s public-facing internet presence.

MINIMUM QUALIFICATIONS:

• High School diploma or GED and 6 years of experience; Bachelors preferred.
• General knowledge of the educational, academic, and other qualifications required of potential residency applicants to be eligible for the residency program.
• Availability to work on site daily (M-F).
• Possess skills in leadership and personnel management.
• Fluency in English.

Why Work at CCI?

• Extensive benefits plan
• Generous PTO Plan
• 403B Retirement Plan Employer match up to 4%
• Tuition Reimbursement
• Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
• Our providers are insured for malpractice under the Federal Tort Claims Act.

We are an approved FQHC for the NHSC loan repayment program (with an HRSA score of 19).**NHSC Student Loan Repayment Program recognizes CCI Health Services as an approved FQHC participant. Learn more: National Health Service Corps Students to Service Loan Repayment Program Application and Program Guidance (hrsa.gov)

** CCI Health Services is an Equal Opportunity Employer **

Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.

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