Family Partnership Manager - Flance Early Learning Center

FLANCE EARLY LEARNING CENTER

POSITION DESCRIPTION

FAMILY PARTNERSHIP MANAGER

Reports to: Program Director FLSA Classification: Exempt

Status: Full Time

Shift: Eight hour shift alternating with Family Advocate

THE CENTER

Flance provides excellence by educating and nurturing young children, supporting families and strengthening community. Flance is a diverse early childhood community that respects and nurtures children and adults in a trusting culture of love, empathy, compassion, and joy. An integral part of our mission and practice is to develop partnerships with families and community organizations that prepare and empower children to embrace learning, a strong sense of self, and social connection as essential tools for growth and achievement.

Overall Responsibility

The Family Partnership Manger is responsible for overseeing recruitment and retention of children and families, social services referral system, parent involvement, and coordination of parent/family events. Provides direct support to families via information, referrals and available community resources. Helps keep staff appraised of parent issues. Ensures compliance with institution and partner agencies mandates. Supervise Family Advocate, interns/Vistas, parent volunteers and others as needed.

Responsibilities:

• Builds positive relationships with children, families and staff
• Selects and review potential enrollments/transitions with the Program Director to ensure appropriate enrollment
• Actively manage & engage waitlist(s) to ensure full enrollment
• Ensures clear communication of expectations with parents via 30 day check-in: attendance, pick up & drop-off, Flance policies & procedures required of families - community service hours, surveys, etc.
• Oversees the enrollment process to ensure full enrollment
• Ensures completion, uploading and maintenance of all necessary paperwork, including: application, enrollment, orientation, partnership forms, transitions and disenrollments
• Oversees file preparation & selection for site visits and audits
• Compiles and maintains demographics of Flance clients; communicates & reports information monthly and annually
• Maintains familiarity with Missouri Department of Social Services website and requirements
• Schedules all appropriate health vendors, verifies all required student medical appointments; i.e - physical, dental, vision, hearing, etc. are met
• Creates partnerships with community organizations to provide families resources
• Assures compliance with accreditation, HS/EHS contract requirements and licensing standards; i.e - Policy Council requirements
• Maintains and communicates necessary health information for classrooms. e - allergies, food substitutions, health issues, etc.
• Supports HS/EHS Parent Representative & partner agency
• Secures weekly food boxes and food pantry donations
• Monitors CACFP food program requirements within classrooms
• Plans, oversees and attends community events to encourage enrollments and transitions i.e - kindergarten fair
• Provides workshops and trainings to meet parent and family needs i.e - Infant massage, parenting classes, etc.
• Provides general administrative support and other duties as required

Skills and Attributes

• Knowledge of local community programs and agencies. Ability to use sound judgment in analyzing social services information to recommend appropriate available services
• Excellent interpersonal skills, including collaboration and engagement
• Excellent telephone and customer service skills
• Attention to detail and ability to follow through
• Professional appearance and demeanor
• Prior Childplus and Procare experience preferred
• As the "face of the organization" must be welcoming and approachable
• Must be extremely well-organized and flexible; strong time management skills and able to multi-task and work in a sometimes-chaotic environment in which he/she is rarely able to complete a task without interruption
• Good recall or system for remembering names especially helpful for greeting families and guests
• Desire to work around children and families, people of all ages
• Ability to work flexible hours, including early mornings, evenings, and weekends, as necessary

Supervisory Responsibilities

• Supervises Family Advocate

Environmental Factors

Indoor, primarily works out of office. Noise and activity levels can be high; staff, visitors, families and children always come and go. May have to drop work in order to attend to a crisis. Position requires a health screen, fingerprint background check and annual Family Safety Registry background check. Flance Center is a busy, unique environment. Employees are expected to participate fully in the life of the Center. All employees must be able to lift 25 lbs. in the event of an evacuation or emergency.

Education/Experience

• Bachelors degree required; early childhood education or related degree preferred
• Three years relevant experience required
• Proficient in all Microsoft Office products
• Previous experience in educational and/or non-profit environment a plus
• Strong written and verbal skills; excellent proofreading skills
• Understanding of child care licensing regulations

Flance Early Learning Center is an equal opportunity employer and will consider all applicants for all positions equally without regard to race, color, religion, sex, age, national origin, veteran status, genetic condition, gender identity, gender expression, sexual orientation (real or perceived), any disability as defined in the Americans with Disabilities Act, or for any other characteristic protected by applicable United States federal or state law.