Family Response Team Specialist - Special Service for Groups, Inc- HOPICS

• She/he will be responsible for screening referrals to determine eligibility and coordinating client intakes and assessments.
• Developing individual housing service plans, making linkages, and securing needed services for participants.
• Meet with participants regularly to discuss progress and barriers.
• Coordinating with other project staff and partners to provide housing placement services and supportive services to facilitate clients successful transition to interim and/or permanent housing and coordinate services to foster housing stability.
• Provide clients with post-discharge information and referrals for homeless prevention services and other ancillary services.
• S/he will assist clients with identifying employment readiness; training and placement as needed or requested.
• Maintain interagency consultation, coordination, and referrals as it relates to housing.
• Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
• Provide clients with information and referrals for homeless prevention services, mental health, substance use disorder treatment and prenatal and health care.
• Provide the Program Manager with all required client information and assessment outcomes.
• Enter data into HMIS within 24 hours.
• Prepare project reports in accordance with funding requirements.
• S/he will assist in training and provide support to necessary staff, providers, and other project partners participating in the project.
• Participate in all mandatory program and division meetings and training, as assigned by his/her supervisor and division director.
• Prepare reports in accordance with program requirements and Division policies.
• Conduct background checks on all pre-eligible applicants and household members aged 13 and older.
• Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
• Maintain appropriate boundaries and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.
• Represent the Agency in a professional manner at meetings and community events.
• Regular attendance required.
• Some evenings and weekends are required.
• Other duties as needed.

• Associate Degree in Social Services or related Housing Field is preferred from an accredited or state-approved college or university, with a minimum two (2) years job-related experience working with homeless individuals and families.
• OR five years’ experience working in social service field; case management and homeless program experience preferred.
• If in recovery, a minimum of three (3) years of being drug and alcohol-free is required.
• Working knowledge of Microsoft Word, Excel, and other database programs.
• Knowledge of resource development, case management, and documentation.
• Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
• Ability to communicate effectively, both written and orally.
• Verification of Employment Eligibility and Background Clearance.
• TB test required (Not more than (3) month prior to or (7) days after Date of Hire and renewed annually thereafter).
• CPR and First Aid Certification required within 30 days of employment.
• Valid government issued photo identification or driver’s license.
• Ability to communicate effectively, both written and orally. 
• Experience working with homeless families, as well as experience with placing homeless families into permanent housing.

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