Family Support Center - Program Coordinator - Open Sky Community Services

The Open Sky Family Support Center is here to support you and your family! We know that navigating the services and supports available to individuals with Developmental/Intellectual Disabilities and Autism can be challenging. Our goal is to provide the training, support, and advocacy to meet both your day-to-day needs and long-term goals. We tailor our services to meet your family’s needs and help in building relationships at home and in the community, that are respectful of your culture, values, and preferences.

The Program Coordinator is responsible for the oversight and daily operations of the broad range of services available to individuals and their families through the Family Support Center.These servicesinclude; information and referral, service navigation, trainings, individual and small group consultation, community connections and resources, networking, mentoring and support groups, social recreational activities, and administration of flexible funding.  

Other Key Responsibilities:

• Hire, supervise, mentor and evaluate Navigators.
• Create program schedule to ensure services are available to individuals and families at times they are available 
• Facilitate and monitor the implementation of activities that create opportunities for the development of valued roles and personal relationships in the community. 
• Utilize strong assessment and problem-solving skills to oversee the development, implementation and monitoring of personalized plans of care for individuals and families served.  

• High School Diploma, GED or equivalent, required.
• Strong organizational, computer, communication and assessment skills required.
• Previous experience working with families, children and/or adults with intellectual disabilities including Autism Spectrum Disorder and co-occurring physical, behavioral and mental health challenges, highly preferred.
• Valid Drivers License and acceptable driving history, required. 

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL.

At Open Sky, you’ll join over 1,100 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today!

Benefits of Working for Open Sky Include:

• Regular Supervision, Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled Veteran status.