Federal Reserve Financial Services - Senior Communications and Public Relations Strategist - Federal Reserve Bank (FRB)

Company

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to operations, technology, product and industry engagement, enterprise services, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
We seek leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

We value the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.

We are a dynamic hybrid workplace environment that requires at least 2 days a week in the office.

As a Federal Reserve System National Business Line, it is standard practice to post FRFS positions in all twelve Districts to provide transparency and equitable opportunities for all FRS employees to apply. Internal candidate(s) selected for this position will remain employed by their current employing District and serve as an employee of FRFS. The selected candidate’s new job title and associated pay range will be determined by the employing District and will continue to be subject to the employing District’s people policies and practices (i.e., remote/hybrid work posture, etc.)

The Senior Communications and Public Relations Strategist will lead and support both strategic and analytical projects to advance the FRFS Speakers Bureau (SB) program. SB is a critical Systemwide program that enables the FRFS Enterprise to reach a wide range of audiences across the financial services ecosystem and communicate with impact. The SB sends leaders and subject matter experts to speak at a range of industry conferences and events (both in person and virtual) to share our messages and key narratives about the FedNow Service, Payments System Improvement, and a range of other topics.

The level of work required is considered intermediate and staff operates under general supervision. This job does not have any direct reports.

Specifically, this role will be responsible for:

• Help manage the overarching strategic and operational framework of this growing program

• Assisting in the strategy, planning, and execution of our Systemwide speakers training program

• Identifying operational efficiencies and how to continue scaling program with increased demand

• Creating, refining, and producing executive-level dashboards to reflect program performance and industry impact

• Processing and evaluating speaker requests to source the appropriate speaker for the select event

• Developing compelling speaking session pitches for industry events identified as priority opportunities

• Assisting in presentation creation or refinement for select industry sessions

• Providing ongoing support to industry speakers related to event logistics and session content

• Serving as project manager for special initiatives to include crafting executive-level communications to share project status

Requirements:

• Bachelor's degree or equivalent experience as noted below

• 5 - 8 years related work experience

• Community relations, marketing, sales or relationship management experience

• Corporate or marketing communications experience

• Possesses and applies strong knowledge of payments, FRFS, and its customers

• Independent thinking and decision-making abilities

• Strong written and oral communication skills

• Able to manage relationships at all levels of organizations

• Possesses and applies both specific and broad knowledge of principles, practices, and procedures of the field of specialization to the completion of assignments

• Strong understanding of FRS business lines and strategies at both the District and System level

• Must be willing to travel up to 20 percent of time

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)

• 401K match, and a fully funded pension plan

• Paid vacation and holidays; flexible work environment

• Generously subsidized public transportation

• Education Assistance Program

• Professional development programs, training and conferences

• And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

 The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Regular / Temporary

Job Exempt (Yes / No)

Job Category

Work Shift

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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