Federal Work Study- Student Assistant (OneStop) - University of Florida

STU AST- CLERICAL & ADMIN

The Division of Enrollment Management is currently seeking several Federal Work Study student assistants in the OneStop Enrollment Services Call Center. The One Stop Enrollment Services (OneStop) is a collaborative effort between the offices of the University Registrar, Admissions, Student Financial Aid and Scholarships, and the University Bursar to provide centralized and integrated student centric enrollment services through virtual, self-service, and in-person modalities to simplify and enhance access to UF’s comprehensive suite of enrollment services to support student success throughout the entire enrollment lifecycle.

Job responsibilities include, but are not limited to:

• Provide enrollment services information to prospective and current students and parents.
• Assist with all aspects of the enrollment and retention process at UF.
• Interact with students in various settings, including call center via telephone, email correspondence, and public information lobby location.

Applicants should possess a positive attitude and a willingness to learn about all aspects of the enrollment services process, as strong customer service is a fundamental component of this position.

The OneStop Enrollment Services Call Center is open Monday through Friday, 8:00am – 5:00pm. Student work schedules typically range from 15 – 20 hours per week.

$13/hour

• Must be a current UF student
• Must be eligible for Federal Work Study
• Available to work at least 10 hours per week

• Excellent customer service and communication skills
• Able to work in a fast-paced environment
• Knowledge of a personal computer

Applicants must upload a resume to be considered for the position.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Students seeking FWS employment should print/screenshot a copy of the Financial Aid Award Page, which contains the Federal Work Study award as proof of FWS eligibility. To locate your Financial Aid Award Page, go to https://one.uf.edu/financialaid/aidyear