FHB DevOps Analyst - UMRF Ventures Inc.

Job Title: FHB COS DevOps Analyst

Department/ Group: Business Division B / FHB COS

Reports to: Manager FHB COS

Classification: Part-time (hourly) non-exempt

Role and Responsibilities

The DevOps Analyst completes assigned tasks in the First Horizon Bank COS environment to meet the overall project objectives.

Key Responsibilities:

• Improve system and application visibility with advanced monitoring, metrics, and log analytics.
• Code configurations and deploy SWE (software engineering) team applications to monitoring software.
• Communicate development goals and workflow progress with customer, client, and internal teams.
• Write and run scripts (using Bash, Python, etc.) to automate processes.
• Design and optimize enterprise tools to reduce resource usage.
• Develop visualization tools to provide insight on enterprise resource usage.
• Create documentation for Splunk knowledge base and internal processes.

Key Accountabilities

• Keep colleagues and clients in the loop with ongoing issues, potential risks and upcoming changes
• Troubleshoot technical issues alongside customer and client teams
• Improve system visibility and applications with advanced monitoring, metrics, and log analytics
• Workflow queue monitoring and resolution
• Continuously improve processes and tools to ensure high availability and performance
• Document results and implement solutions
• Monitor and optimize enterprise resources
• Attend team meetings
• Follow UMRFV guidelines and policies

Skills and Knowledge

• Excellent communication skills
• Excellent technical skills and knowledge of computer systems
• Experience with Linux Command Line/Bash and GitHub/GitLab

Qualifications and Education Requirements

• Currently enrolled college student
• Graduate student in STEM discipline preferred
• Must have worked at least 6 months with current UMRFV venture (if internal)

PI249590405