Fidelity Digital Assets Relationship Manager at Fidelity Investments

Job Description:

Relationship Manager Fidelity Digital Assets

The Role

The Digital Assets Relationship Manager supports Fidelity’s most valuable and lucrative clients. Delivering a superior experience is one of our competitive advantages. The Relationship Manager will inspire client dedication and engagement in order to develop long positive relationships with Fidelity. You will manage a book of business focused on client loyalty, organic growth and retention. You will coordinate with a team of CSMs as well as Business Development teams to help onboard, educate, and deepen client relationships.

The Expertise and Skills You Bring (The order of these bullets does not matter)

• Bachelor’s degree preferred
• 5+ years of relationship management
• Relationship building skills across business partners, stakeholders, team, business unit and the broader Fidelity organization
• Strong practice management and organization skills
• Book management experience
• Digital assets knowledge and expertise
• General knowledge of the financial markets and products
• Strong interpersonal skills and the ability to deliver highly personalized service to each client
• Thrive in a compliance driven, dynamic, and fast paced environment
• Ability to think creatively and be comfortable making decisions and problem resolution
• Ability to work in ambiguity and have an entrepreneurial mindset

The Team

The Relationship Management function operates in partnership with broader Fidelity Digital Assets priorities. Our business is developing best in class products, services and platform capabilities for our institutional clients. As the digital assets asset class and regulatory landscape matures we are developing and shaping a business that defines the standard across both traditional finance and crypto natives cultures. You’ll work alongside product, strategy, marketing, business developing and technology to help bring this vision to life.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.