Field Access Manager, Pittsburgh-Harrisburg at Insmed Incorporated

Company Description

Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion.

Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career.

Recognitions

Named Science's Top Employer in 2021, 2022, and 2023

Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we were named the No. 1 company to work for in the biopharma industry in Science's Top Employers Survey for three years in a row.

A Certified Great Place to Work®

We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma™, Best Workplaces in New York™, PEOPLE® Companies That Care, Best Workplaces for Women™, Best Workplaces for Millennials™, and Best Medium Workplaces™ lists.

Overview

Patients are our North Star, as are the HCPs who care for them, and we hold our teams and ourselves to the highest standards to serve them by ensuring they receive a best-in-class experience. Our “above and beyond” is about serving patients which is a cause greater than ourselves. In this field-based role you will have a unique opportunity to support patient access to prescribed treatment and deliver upon an industry leading patient experience for patients battling serious and rare diseases. The Field Access Manager will leverage his/her reimbursement expertise and demonstrated experience to identify, understand, and compliantly address reimbursement challenges impacting patients' access to Insmed's products as prescribed by the HCP. The Field Access Manager will be a member of the field-based Field Access team, and will report to the Director, Field Access Managers. This is a non-supervisory position.

Responsibilities

A key component of this role is to establish collaborative relationships with Patient Support Services, Field Sales, Channel Management, and Market Access colleagues to support patient access. Additional responsibilities will include, but not necessarily limited to, the following:

• Assist in resolution of patient-specific access barriers to Insmed's products as prescribed by HCP
• Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and
• reauthorization requirements. This may require travel to identified HCP offices to address patient specific issues
• Work compliantly and proactively to identify and resolve patient access and reimbursement issues, within assigned geography
• Provide appropriate factual process information to HCP office utilizing Personal Health Information (PHI), with appropriate patient consent
• Serve as reimbursement expert for patient support services team for assigned geography/plans
• Monitor patient start trends in assigned geographies/plans, and collaborate with Market Access team to proactively address emerging patient access challenge
• Maintain up-to-date repository of plan-specific reimbursement criteria, forms, and submission procedures
• Comply with Insmed's reimbursement support policy and rules of engagement

Qualifications:
• 5+ years of relevant experience in – reimbursement and patient access, market access, specialty pharmacy, or physician/system account management
• Bachelor's degree required
• Experience working with HCP offices strongly preferred
• Product launch experience preferred
• Experience navigating payer reimbursement process, preferably Medicare Part D (pharmacy benefit design and coverage policy)
• Experience with specialty products acquired through specialty pharmacy networks
• Proven record of success through cross functional collaboration and execution
• Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy
• Exemplary interpersonal and listening skills
• Strong communication (written and verbal), and presentation skills
• Understanding of patient privacy laws including HIPAA and similar state laws
• High learning agility
• Strong business acumen
• High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues
• Highly organized with a strong attention to detail
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to travel and cover large multistate geography/territories – up to 75% travel may be required, based upon assigned geography
• Must successfully exhibit Insmed's five (5) core corporate values:
Collaboration, Accountability, Passion, Respect, and Integrity; along with any other position specific competencies

Salary Range

Compensation & Benefits

We're committed to investing in every team member's total well-being, now and in the future. We offer a competitive total-rewards package to all employees around the world, including:

• Flexible approach to where and how we work, regionally based
• Competitive compensation package including bonus 
• Stock options and RSU awards
• Employee Stock Purchase Plan (ESPP)
• Flexible Vacation Policy
• Generous paid holiday schedule and winter break 

ADDITIONAL U.S. BENEFITS:

• 401(k) plan with company match
• Medical, dental, and vision plans
• Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
• Company-provided short and long-term disability benefits
• Unique offerings of pet, legal, and supplemental life insurance
• Flexible spending accounts for medical and dependent care
• Accident and Hospital Indemnity insurance
• Employee Assistance Program (EAP)
• Mental Health on-line digital resource
• Well-being reimbursement
• Paid leave benefits for new parents
• Paid time off to volunteer
• On-site, no-cost fitness center at our U.S. headquarters

Additional Information

Insmed Incorporated is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other characteristic protected by law.

Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at TotalRewards@insmed.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Applications are accepted for 5 calendar days from the date posted or until the position is filled.