Field Application Scientist - Boston Area - Bio-Techne
Waltham, MA
About the Job
By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Lunaphore is now part of the Spatial Biology Division of Bio-Techne. Lunaphore provides solutions based on a groundbreaking chip technology that can extract spatial proteomic and transcriptomic data from tumors and other tissues, transforming any assay into multiplex spatial biology with an intuitive approach.
We are seeking a highly motivated, ambitious candidate ready to make an impact in a fast-growing business, raising awareness of the latest innovations and driving groundbreaking research forward.
Job Description
We are looking for a Field Application Scientist to provide on-field support for pre-and post-sales activities with direct customers and channel partners. The FAS provides technical support to customers in instrument operation, training new users, developing and adapting unique applications, and presenting company technology. The successful candidate will have a strong hands-on laboratory background and excellent understanding of spatial biology applications, will be ready to join a hard-working team, and is passionate about taking Lunaphore to the next level.
+ This position reports to the Team Lead - Field Application Specialist with indirect reporting to US Sales Director
+ Understand in depth the different applications of the company’s products
+ Attend conferences and customer meetings and present company products and applications
+ Train and support customers in operating the instruments, developing applications, and implementing unique and novel assays
+ Investigate problems and develop solutions to address them
+ Understand all the technical aspects of the device hardware as well as applications
+ Run staining assays and evaluate stained tissues
+ Collaborate effectively with Sales, Marketing, Customer support, and R&D in order to address customer needs and provide high-quality support
+ Identify and keep track of all details and feedback at the customer site
+ Give feedback on the customer’s experience effectively to the Lunaphore team through detailed reports and presentations
+ Help define customer requirements and applications for new products
+ Drive for results by consistently achieving goals and pushing to complete tasks by their deadlines
+ This position includes mandatory frequent traveling to customer sites (50-70%) where necessary
+ Remote employees are required to travel to the Swiss site on request to support customer application activities
Qualifications
+ You have a biology background: Master's or Ph.D. degree in Biology, Life sciences, Bioengineering, Medicine, or other similar background allowing you to understand the product’s applications easily
+ At least 3 years of commercial field applications experience in the life science environment. However, a very strong Ph.D. scientist with a proven desire to travel, support customers, and succeed in a commercial company will be considered
+ Experience in in-situ techniques, including immunohistochemistry, immunofluorescence, in-situ hybridization, and similar techniques and technologies is a strong plus
+ You are hands-on and feel confident testing assays in a laboratory environment. You are skilled in managing technical work independently in the field
Why Join Bio-Techne:
We offer competitive wages along with extensive benefits for employees and their families.
We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.
We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services.
Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.
Lunaphore is now part of the Spatial Biology Division of Bio-Techne. Lunaphore provides solutions based on a groundbreaking chip technology that can extract spatial proteomic and transcriptomic data from tumors and other tissues, transforming any assay into multiplex spatial biology with an intuitive approach.
We are seeking a highly motivated, ambitious candidate ready to make an impact in a fast-growing business, raising awareness of the latest innovations and driving groundbreaking research forward.
Job Description
We are looking for a Field Application Scientist to provide on-field support for pre-and post-sales activities with direct customers and channel partners. The FAS provides technical support to customers in instrument operation, training new users, developing and adapting unique applications, and presenting company technology. The successful candidate will have a strong hands-on laboratory background and excellent understanding of spatial biology applications, will be ready to join a hard-working team, and is passionate about taking Lunaphore to the next level.
+ This position reports to the Team Lead - Field Application Specialist with indirect reporting to US Sales Director
+ Understand in depth the different applications of the company’s products
+ Attend conferences and customer meetings and present company products and applications
+ Train and support customers in operating the instruments, developing applications, and implementing unique and novel assays
+ Investigate problems and develop solutions to address them
+ Understand all the technical aspects of the device hardware as well as applications
+ Run staining assays and evaluate stained tissues
+ Collaborate effectively with Sales, Marketing, Customer support, and R&D in order to address customer needs and provide high-quality support
+ Identify and keep track of all details and feedback at the customer site
+ Give feedback on the customer’s experience effectively to the Lunaphore team through detailed reports and presentations
+ Help define customer requirements and applications for new products
+ Drive for results by consistently achieving goals and pushing to complete tasks by their deadlines
+ This position includes mandatory frequent traveling to customer sites (50-70%) where necessary
+ Remote employees are required to travel to the Swiss site on request to support customer application activities
Qualifications
+ You have a biology background: Master's or Ph.D. degree in Biology, Life sciences, Bioengineering, Medicine, or other similar background allowing you to understand the product’s applications easily
+ At least 3 years of commercial field applications experience in the life science environment. However, a very strong Ph.D. scientist with a proven desire to travel, support customers, and succeed in a commercial company will be considered
+ Experience in in-situ techniques, including immunohistochemistry, immunofluorescence, in-situ hybridization, and similar techniques and technologies is a strong plus
+ You are hands-on and feel confident testing assays in a laboratory environment. You are skilled in managing technical work independently in the field
Why Join Bio-Techne:
We offer competitive wages along with extensive benefits for employees and their families.
We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.
We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services.
Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.
Source : Bio-Techne
