Field Applications Scientist - Flow Cytometry (West Coast) - Slingshot Biosciences

Our north star is to make healthcare more accessible around the world. We are doing this by advancing cell biology to develop innovative solutions for human health.

Founded in 2012, and located in one of the largest biotech hubs in the world, Slingshot Biosciences is a growing life sciences company with a platform technology and paradigm-shifting mission to make synthetic cells the gold standard for all cell-based applications.  We currently have a suite of products that allow for rapid, stable instrument deployment and are poised to make headway into clinical markets with controls for engineered cell therapies.

At Slingshot, we value diversity and believe that a variety of backgrounds and experiences leads to more innovative ideas and a better understanding of our customers. Passion is at the core of our values, and employees are encouraged to pursue their passions in their work and contribute to the company's overall mission.

We desire motivated team members who appreciate the freedom to be creative and think outside the box to solve problems.  We offer an environment where employees are empowered to take ownership of their work, and have the ability to quickly contribute new ideas and iterate on current processes.  In everything we do, we are dedicated to delivering top-quality products and services to our customers which ultimately makes a significant impact on patient care.

We are seeking a skilled and motivated Field Application Scientist (FAS) to join our team. In this critical role, you will collaborate closely with our Sales team, providing technical expertise to help drive sales and deepen relationships with our clients. As a Field Application Scientist, you will be the technical voice of Slingshot Biosciences, helping our customers understand and apply our products effectively in their research and clinical workflows.

This position will report to the VP of Sales.

Key Responsibilities:

Technical Support for Sales:

• Partner with Sales Representatives to provide technical expertise during customer engagements, including meetings, calls, and presentations.
• Assist the Sales team in identifying customer needs and positioning Slingshot Biosciences' products as the best solutions.
• Conduct product demonstrations, technical presentations, and webinars to educate potential and existing customers on the applications and benefits of our products.

Customer Relationship Building:

• Forge and maintain strong relationships with customers by providing ongoing technical support and ensuring they achieve success with our products.
• Act as a trusted advisor to customers, helping them troubleshoot issues, optimize their workflows, and maximize the value of Slingshot Biosciences' offerings.
• Gather and relay customer feedback to the Sales, Marketing, and Product Development teams to inform product improvements and new offerings.

Training and Education:

• Provide in-depth training to customers on the use and application of Slingshot Biosciences' products, ensuring they are equipped to succeed.
• Develop and deliver educational content, such as technical guides, case studies, and best practices, to support the Sales team and customers.

Technical Expertise and Knowledge Sharing:

• Stay up-to-date with the latest developments in synthetic biology, cell biology, and related fields to ensure you can provide cutting-edge insights to customers and the Sales team.
• Share technical knowledge with the Sales team through regular training sessions, helping them to become more effective in their roles.
• Collaborate with the R&D and Product Development teams to ensure alignment on product capabilities and customer needs.

Market Insight and Competitive Analysis:

• Monitor industry trends, competitor products, and emerging technologies to provide insights that can help shape sales strategies and product development.
• Work with the Marketing team to develop technical content that highlights the unique advantages of Slingshot Biosciences' products in the market.

Collaboration and Cross-Functional Support:

• Work closely with cross-functional teams, including Marketing, Product Development, and Customer Support, to ensure a seamless customer experience.
• Participate in industry conferences, trade shows, and customer site visits to represent Slingshot Biosciences and build relationships within the scientific community.

Qualifications:

• 3+ years of experience in a field application scientist role or related technical support position, preferably within the life sciences or biotechnology industry.
• Required: Bachelors in a relevant scientific discipline (e.g., Biology, Biochemistry, Biotechnology, Biomedical Engineering) or equivalent experience. Master's or Ph.D. is desirable in a relevant scientific discipline (e.g., Biology, Biochemistry, Biotechnology, Biomedical Engineering) or equivalent experience.
• Strong understanding of synthetic biology, flow cytometry, cell biology, or related fields.
• Excellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to a non-technical audience.
• Proven track record of building and maintaining strong customer relationships.
• Ability to work independently and as part of a team, with a proactive and customer-focused approach.
• At least 50%-60% travel. May be more as the job requires, to meet with customers and support the Sales team.

All listed requirements are deemed as essential functions to this position. However, business conditions may require reasonable accommodations for additional tasks and responsibilities.

What we offer at Slingshot:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Stock Option Plan
• Paid Time Off (Vacation & Sick)
• Family Leave
• Life Insurance
• Fully stocked break room with food, snacks and beverages

Slingshot Biosciences requires employees to be vaccinated against COVID-19 unless they have an approved medical or religious accommodation. Proof of such vaccination will be required as part of the hiring process.

Slingshot Biosciences is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.