Field Assessment Interviewer - Knowledge Services

Overview

Knowledge Services is seeking a Field Interviewer for a 6 - month contract opportunity in the Milwaukee area. This person will be required to travel to various locations throughout the city to conduct interviews approximately 3 days per week.

• Monday-Friday, 8am-5pm EST
• Starting pay is $20.00 per hour
• $40 travel per diem

In this role, you will review appointment information on an iPad, contact individuals via phone to confirm appointment dates and times, travel to survey participants' homes or other facilities, administer the survey via iPad in person, and document the obtained data into a database system. 

Responsibilities

• Responsible for making phone calls to complete surveys and facilitating in-person appointments as requested by participants.
• Provide timely reporting of data collected and ensure all privacy agreements are followed.
• Ensure integrity of all data relating to program is accurately reported.
• Provide proactive status communication with Project Coordinator.
• Provide excellent customer service to participants. 
• Conduct interviews in a professional, courteous, and timely manner.
• Fulfill all interviewing requirements by visiting all locations scheduled, documenting all data required, and delivering data in timely fashion

Qualifications

• Must be professional and have demonstrated strong commitment to exceptional customer service.
• An ideal candidate will be proactive, organized, accurate, and detail oriented.
• Must be a self-starter, self-motivated and able to perform in a fast-paced, self-managed environment.
• Excellent verbal and written communication skills required.
• Ability to interact with co-workers and management in a positive and cooperative manner.
• Ability to manage multiple priorities.
• Ability to maintain a high degree of confidentiality.
• Must have reliable transportation to drive up to 1 hour to conduct interviews if requested.
• Ability to maintain a high degree of confidentiality.

Background check, including a Motor Vehicle Record check, and drug screen required. Knowledge Services participates in E-Verify.

All job offers are contingent upon successful completion of a background check. 

The perks:

• Knowledge Services offers medical, dental, vision and voluntary life insurance. Insurance will be effective 60 days from your start date on the first of the following month.

Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

INDADM