Field Auditor –Machine Safeguarding Specialist - Rockford Systems

The role of the Field Auditor- Machine Safeguarding Specialist is to identify customer needs through a detailed machine assessment process thereby developing and selling innovative safeguarding solutions. The primary focus of this technical sales position is building credibility with plant level employees during on-site assessments by providing accurate machine identification, knowledge of safety requirements, and development of safeguarding options based on unique manufacturing processes.

Sales opportunities are currently generated through key-account initiatives, marketing activities, in-bound phone calls, and website inquiries. The Field Auditor- Machine Safeguarding Specialist is responsible for assisting customers with complex (applications based or customized/engineered) product requests and on-site assessment requests.

The Field Auditor- Machine Safeguarding Specialist reports directly to the Lead Field Auditor Account Manager under the direction of the Director of Machine Safeguarding Services.

**Responsibilities **

The Field Auditor– Machine Safeguarding Specialist is responsible for managing all assigned account activity. Responsibilities include but are not limited to:

• Provide applications assistance to Customer Service Department for customer inquiries.

• Schedule and Conduct Machine Safeguarding Assessments and generate proposals using Rockford Systems proprietary automated system.

• Ability to Identify and understand different uses for industrial machinery.

• Understand and communicate all relevant machine safeguarding standards and regulations including OSHA, ANSI B11 series, NFPA 79, and CSA.

• Have an intimate knowledge of machine safeguarding products and specific services Rockford Systems offers.

• Ability to create custom and engineered safeguarding solutions for complex customer needs.

• Continue education of regulation/standards, machinery, and application to remain current with industry changes (regulatory and technological).

• Follow-up on customer proposals.

• Perform Machine Safeguarding Proposal reviews with customers after assessment, and proposal delivery.

• Utilize remote meeting platforms effectively.

• Secure orders for project proposals.

• Communicate machine safeguarding concepts to engineering staff during internal project review/kickoff.

• Assist with installation/integration portion of projects as necessary including customer communications throughout projects, and internal management communication.

• Other duties as assigned.

**Expected Outcomes **

• Meet and exceed annual individual and team sales goals for company
• Develop and maintain relationships with customers.
• Full understanding of OSHA, ANSI B11 series, NFPA 79, and CSA.
• Become trusted advisor to our customers through becoming an expert in machine safeguarding standards and regulations, industrial machinery, and application of safeguarding equipment.

Work Environment

• Approximately 50% travel to customer plants. Manufacturing plants normally involve exposure to heat, noise, and hazardous industrial machinery.
• Remainder of time spent in a typical office environment interacting with customers, sales and other department employees.

Qualifications

• 4-year bachelor’s degree or equivalent industry specific work experience.
• Previous work experience in industrial sales or EHS a plus.
• Strong mechanical or electrical aptitude.
• Detail-oriented, highly organized, self-motivated.
• Proficient in MS Office tools, Word, Excel, Outlook, PowerPoint.
• Ability to manage a complex sales schedule (office time, time spent on-site, quote generation, customer interaction, customer needs).

You should be proficient in:

• Bachelor's Degree
• Project Management
• Industrial and Manufacturing Engineering
• Electrical Schematics
• Electrical Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Machine Safety Inspections
• Machine Setups for Production Runs
• Excellent Communication Skills
• Experience in a Manufacturing Environment
• Blueprint Reading